Welcome to our Head Waitress/Waiter (Chef de Rang) Resume Sample page! As a professional in the hospitality industry, you understand the importance of providing exceptional service and creating memorable dining experiences.
This resume sample is designed to help you highlight your skills, experience, and achievements in a way that grabs the attention of potential employers.
Whether you’re an experienced Head Waitress/Waiter (Chef de Rang) or aspiring to step into this role, this resource will guide you in crafting a compelling resume.
Stand out from the crowd and showcase your expertise with our Head Waitress/Waiter (Chef de Rang) Resume Sample.
Get ready to impress hiring managers and land your dream job in the world of hospitality.
Head Waitress (Chef de Rang) Resume Sample
Sara M. Chris
New York, NY
[Your Contact #]
[Your Email Address]
Head Waitress (Chef De Rang)
Dedicated and experienced Head Waitress (Chef de Rang) with a passion for providing exceptional hospitality service. Seeking a challenging position in a high-end restaurant where I can utilize my leadership skills and industry knowledge to create memorable dining experiences for guests.
- 8+ years of experience as a Head Waitress, managing and leading a team of waitstaff.
- Proven ability to deliver high-quality service, ensuring guest satisfaction and repeat business.
- Excellent communication and interpersonal skills, maintaining professionalism and building rapport with guests.
- Strong leadership and problem-solving abilities, making decisions in fast-paced and high-pressure situations.
- Extensive knowledge of food and beverage menus, including wine pairings and recommendations.
- Proficient in using POS systems and handling cash transactions accurately.
- Successfully managed a team of 10+ waitstaff, leading to improved service quality and efficiency, resulting in a 20% increase in customer satisfaction scores.
- Implemented a training program for new waitstaff members, resulting in a reduction in training time by 30% and improved overall team performance.
- Developed and executed a customer loyalty program, resulting in a 15% increase in repeat business and positive reviews from satisfied guests.
- Collaborated with the management team to revamp the menu, incorporating customer preferences and dietary trends, resulting in a 10% increase in sales and improved guest experience.
Head Waitress (Chef de Rang)
The Grand Brasserie, New York, NY
May 2018 – Present
- Manage a team of 10+ waitstaff, overseeing their training, scheduling, and performance evaluation.
- Coordinate with the kitchen staff to ensure the timely delivery of food and beverages, maintaining quality standards.
- Greet and seat guests, providing personalized recommendations and addressing any special requests or dietary restrictions.
- Handle guest inquiries and complaints, resolving issues promptly and ensuring guest satisfaction.
- Maintain a clean and organized dining area, assisting with table set-up and breakdown.
- Process payments, accurately handling cash and credit transactions, and reconciling receipts at the end of each shift.
- Collaborate with the management team to develop new menu items, promotions, and strategies to improve guest experience.
Chef de Rang
Typhoon Restaurants, New York, NY
Mar 2015 – May 2018
- Provided attentive and personalized service to guests, ensuring their comfort and satisfaction throughout their dining experience.
- Took food and beverage orders, delivering them accurately and in a timely manner.
- Collaborated with the kitchen staff to accommodate special requests and dietary restrictions.
- Set up and maintained the dining area, ensuring cleanliness and proper table settings.
- Handled cash and credit transactions, accurately processing payments and providing change as needed.
- Assisted with event coordination and private dining arrangements.
A.S. Degree in Hospitality Management
ABC College, New York, NY
- Customer service
- Team management
- Attention to detail
- Organizational skills
Strong professional references available
How to Write a Great Resume for the Head Waitress or Chef de Rang Position?
To write a great resume for the Head Waitress or Chef de Rang position, follow these guidelines:
1. Header and Contact Information:
Include your full name, phone number, email address, and optionally, your LinkedIn profile. Make sure the header stands out and is easily noticed.
2. Professional Summary:
Write a concise summary at the beginning of your resume highlighting your experience and skills relevant to the position. Mention your years of experience in fine dining, your ability to lead and manage a team, and your commitment to providing excellent customer service.
3. Skills and Qualifications:
List your key skills and qualifications that make you suitable for the Head Waitress or Chef de Rang role. Include skills such as strong communication, leadership, attention to detail, knowledge of food and beverages, customer service, and the ability to work well under pressure.
4. Work Experience:
Provide a comprehensive work history, starting with the most recent position first. Include the name of the restaurant or establishment, your job title, dates of employment, and a description of your responsibilities and achievements. Focus on your experience in managing a team, coordinating with kitchen staff, handling customer inquiries and complaints, and ensuring a high level of guest satisfaction.
5. Education and Training:
Mention your educational background related to the role, such as a degree in hospitality management, culinary arts, or a related field. Include any relevant certifications, training, or workshops you have completed.
6. Additional Sections:
Consider adding additional sections to highlight other relevant information. This could include awards or recognition you have received, language proficiency, or any volunteer work in the industry.
7. Formatting and Length:
Keep the resume clean and easy to read with a professional font and appropriate spacing. Limit your resume to one or two pages, ensuring that the content is concise and impactful.
Before submitting your resume, proofread it carefully to eliminate any spelling or grammatical errors. You may also consider having someone else review it for you to ensure it is error-free.
Remember to tailor your resume to each specific job application, focusing on the skills and experiences that match the requirements of the position. This will help you stand out as a qualified candidate. Good luck!
See also: Head Waitress Cover Letter Sample