Working for Bob Evans as a server means that you will have to deliver a lot. As a chain that expects high quality service from its servers and all other staff members, delivering the best is imperative. As with other restaurants, a server hoping to work at Bob Evans must be detail-oriented, customer-focused and exceptionally organized.
A Bob Evans server performs usual activities on any given day, including taking orders, seating patrons, serving food and drinks, and ensuring that the payment procedure is expedited. One has to possess a high school diploma or an equivalent at the very least if one wants to work at this position. Other requirements to work as a Bob Evans server is possessing good timing and communication skills. Also, one has to possess a pleasant personality, along with making sure that exceptional customer services are delivered, even on the busiest of days. Since Bob Evans is a restaurant that provides “home-style cooked” food, it requires its employees to be welcoming and courteous. People hired as servers are trained specifically to work at the restaurant, even if they have prior experience working in the same capacity.
• Greet customers as they arrive at the Bob Evans restaurant outlet and assist them in finding suitable tables
• Ascertain that a host or hostess is available to take patrons’ orders by informing them of the latter’s arrival
• Serve water and other drinks according to the specific requirements of patrons
• Obtain order sheets from hosts or hostesses and relay order to the backend
• Follow up on each order to ensure timely delivery to the patron
• Check portioning and accuracy each prepared order and serve it to the coinciding table number
• Refill patrons’ drinks and water glasses and ensure that any extra condiments or napkins are provided as and when asked for
• Expedite the payment process by providing cashiers with exact information of each order and handing bills to hosts or hostesses
• Clear tables when patrons leave and ensure that all soiled cutlery and dishware is safely transported to the kitchen area
• Arrange for the cleaning of each table and replenish tableware
• Ascertain that the supplies station is properly stocked at all times and inform managers of any low supplies
• Encourage customers to fill out service cards at the end of their meals and ensure that all service cards are properly organized and filed