You are worth more than gold to an employer if you meet all his requirements. When an employer charts out what he needs in an employee, in a job advertisement, he usually focuses on skills. A skilled employee will not need training – or at least too much of it. Knowing that the person he or she is hiring is already skilled, automatically translates into fewer training costs, and little or no teething troubles.
It does not matter what position you have applied for – if you want to work for any organization, it is imperative that you are a skilled individual. But since the employer can only know how skilled you are if he actually sees you working, your skills do not come in handy unless you are hired. The dilemma here is that you cannot convince an employer to hire you unless you show your skills. In the good news department, you do not necessarily need to “show” your skills in action. You can also “talk” about them.
How? Well, what is the resume for if not to show off your skills and qualifications? Use the resume as a means to an end. Write down details of all that you possess in terms of skills and capabilities. Convince him that you are the one this way. Here is a how cashier and sales associate can write down his skills in a resume:
• Documented success in ensuring that all customers receive outstanding services, in accordance to company policies and procedures
• Highly experienced in providing customers with one on one services to ensure their satisfaction and repeat business opportunities
• Deeply familiar with executing daily operational, day to day goals and priorities assigned by the manager
• Competent in performing visual merchandising activities and upholding both merchandising and store cleanliness standards
• Adept at staying abreast of store activities to discourage shoplifting and responding to shoplifters according to the provided training
• Skilled in aiding customers in locating their choice of items and processing special orders
• Deep insight into soliciting customers within the store and performing upselling and cross-selling activities to meet personal and store’s sales goals
• Qualified to operate standard and complex POS systems to process both cash and credit card payments
• Committed to providing customers with exceptional services by coordinating sales and cashiering activities effectively
• Ability to handle refunds, returns and exchanges according to company policies and procedures
• Effectively able to balance cash registers at the end of each shift, and ensure that any discrepancies are resolved before closing time