Appointment Scheduler Resume Sample

Updated on: November 3, 2015

Appointment scheduler resumes are not written – they are created. Every resume for appointmant scheduler position is a work of art which portrays a candidate’s professional profile. A resume that is incomplete will leave a negative impression on the reader. There is absolutely no way that you can write a resume in a matter of a few minutes. That is not how it is done.

In fact, resume writing needs time and a lot of effort. If you want your resume to be of the standout quality, make sure it is given a lot of thought. Standout resumes are the only types that make a difference. The rest just blend in.

Brace yourself for a sample:

See also: Cover Letter for Scheduler Resume

Appointment Scheduler Resume Sample


Kyle Jose

263 Jax Road ● Virginia Beach ● VA 27364 ● (999) 999-9999 ● kylejose @ email . com



• A well-organized and dedicated individual with 6+ years’ successful experience in handling appointment scheduling work in a healthcare facility
• Adept at conducting patient pre-certification to ensure medical care coverage.
• Hands-on experience in determining patients’ scheduling needs and providing them with information regarding the facilities’ services
• Demonstrated expertise in coding information into databases after reviewing for accuracy and completeness
• Documented success in ensuring appointment scheduling systems integrity so that they are constantly updated
• Proficient in checking in patients by accurately verifying and updating demographic and insurance information into preset computer programs


• Dynamic Scheduling • Patient Demographics • Records-keeping
• Admissions/Discharge • Health Information Systems • Medical Records Verification
• Data Analysis • Medical Transcription • Communication
• Insurance Companies Liaison • Medical Billing and Coding • Treatment Coordination

• Introduced a dynamic appointment scheduling system which reduced appointment determination time by 39%
• Performed medical billing and coding work for 35 days, in the absence of the designated medical biller
• Reduced patient verification time by 75% by implementing an online verification system
• Implemented an electronic patient record keeping system that decreased paperwork by 88%

CATHOLIC HEALTH INITIATIVES, Virginia Beach, VA (6/2010 to Present)
Appointment Scheduler
• Interview patients to determine their personal information such as name, date of birth and address
• Skim through doctors’ notes to determine need for immediate appointment scheduling
• Ask patients what type of doctor they would like to consult and determine their schedules
• Create appointments with doctors after ensuring that they are free in that time slot
• Provide patients with information on the date and time of scheduled appointments
• Cancel or rearrange the days and times of appointments to meet the varying limitation / constraints of both parties
• Respond to inquiries over the telephone and in person and give appointments to pre-enrolled patients
• Code information into files and databases and review them for accuracy and completeness
• Maintain files and databases in a confidential manner and respond to internal requests for patient information
• Schedule pre-examination tests and ensure that any needed / necessary equipment is available
• Provide patients and families with information on the facility’s services and procedures

THE HEALTH HUB, Virginia Beach, VA (1/2009 to 5/2010)
Front Desk Officer
• Greeted patients and families and provided them with information on the hospital’s services
• Responded to inquiries over the telephone and email and ensured that appropriately limited information is provided to callers
• Assisted in taking and recording patient information in hospital database
• Coordinated efforts with admissions officers to ensure that all admission and discharge paperwork is timely completed
• Assisted with medical billing and coding duties during times of heavy work load

High School Diploma