Appointment Scheduler Resume Sample

Updated on: May 5, 2021
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Appointment scheduler resumes are not written – they are created. Every resume for an appointment scheduler position is a work of art that portrays a candidate’s professional profile.

A resume that is incomplete will leave a negative impression on the reader. There is absolutely no way that you can write a resume in a matter of a few minutes. That is not how it is done.

In fact, resume writing needs time and a lot of effort. If you want your resume to be of exceptional quality, make sure it is given a lot of thought. Exceptional resumes are the only types that make a difference. The rest just blend in.

Here is a sample:

See also: Cover Letter for Scheduler Resume

Sample Resume for Appointment Scheduler Position

Kyle Jose
263 Jax Road, Virginia Beach, VA 27364
(999) 999-9999
kylejose @ email . com


APPOINTMENT SCHEDULER

PROFESSIONAL HIGHLIGHTS
• A well-organized and dedicated individual with 6+ years’ successful experience in handling appointment scheduling work in a healthcare facility
• Adept at conducting patient pre-certification to ensure medical care coverage.
• Hands-on experience in determining patients’ scheduling needs and providing them with information regarding the facilities’ services
• Demonstrated expertise in coding information into databases after reviewing for accuracy and completeness
• Documented success in ensuring appointment scheduling systems integrity so that they are constantly updated
• Proficient in checking in patients by accurately verifying and updating demographic and insurance information into preset computer programs

CORE COMPETENCIES
• Dynamic Scheduling
• Patient Demographics
• Records-keeping
• Admissions/Discharge
• Health Information Systems
• Medical Records Verification
• Data Analysis
• Medical Transcription
• Communication
• Insurance Companies Liaison
• Medical Billing and Coding
• Treatment Coordination

PROFESSIONAL EXPERIENCE

Appointment Scheduler
CATHOLIC HEALTH INITIATIVES, Virginia Beach, VA
(6/2014 to Present)
Key Responsibilities
• Interview patients to determine their personal information such as name, date of birth, and address
• Skim through doctors’ notes to determine the need for immediate appointment scheduling
• Ask patients what type of doctor they would like to consult and determine their schedules
• Create appointments with doctors after ensuring that they are free in that time slot
• Provide patients with information on the date and time of scheduled appointments
• Cancel or rearrange the days and times of appointments to meet the varying limitation/constraints of both parties
• Respond to inquiries over the telephone and in-person and give appointments to pre-enrolled patients
• Code information into files and databases and review them for accuracy and completeness
• Maintain files and databases in a confidential manner and respond to internal requests for patient information
• Schedule pre-examination tests and ensure that any needed / necessary equipment is available
• Provide patients and families with information on the facility’s services and procedures
Selected Achievements
• Introduced a dynamic appointment scheduling system that reduced appointment determination time by 10%.
• Performed medical billing and coding work for 35 days, in the absence of the designated medical biller.
• Reduced patient verification time by 75% by implementing an online verification system.
• Implemented an electronic patient record keeping system that decreased paperwork by 88%.

Front Desk Officer
THE HEALTH HUB, Virginia Beach, VA
(1/2009 to 5/2014)
Key Responsibilities
• Greeted patients and families and provided them with information on the hospital’s services
• Responded to inquiries over the telephone and email and ensured that appropriately limited information is provided to callers
• Assisted in taking and recording patient information in the hospital database
• Coordinated efforts with admissions officers to ensure that all admission and discharge paperwork is timely completed
• Assisted with medical billing and coding duties during times of heavy workload

EDUCATION
Specialized Courses in Scheduling
Community College, Virginia Beach, VA

Diploma
VIRGINIA BEACH HIGH SCHOOL, Virginia Beach, VA – 2009