Jeremy Forsyth
65 Northwood Driver, Plainfield, VT 85640
(000) 142-4141
jeremfor @email .com
SURGERY SCHEDULER
SUMMARY
Energetic and competent Surgery Scheduler with 8 years of hands-on experience in scheduling patients for surgeries, medical and cardiac clearance, and pre-surgery tests, to ensure that the process is running smoothly. A people-oriented person who has friendly manners aimed at making patients comfortable before scheduled surgeries.
PROFESSIONAL HIGHLIGHTS
• Scheduling patients for surgeries and tests by actively completing facility paperwork and documentation
• Scheduling appropriate medical and cardiac clearances by creating and maintaining effective liaison with concerned departments
• Coordinating follow up appointments to ensure that patients are kept under observation
• Establishing and maintaining effective relationships with patients, staff, management and doctors, with a view to minimizing limitations
PROFESSIONAL EXPERIENCE
Surgery Scheduler | 4/2013 – Present
Sutter Health, Plainfield, VT
Key Responsibilities
• Interview patients to obtain medical history information and ensure that it is properly documented
• Respond to inquiries regarding medical information/documents required from patients
• Review patients’ medicines and health history to determine pre-admission testing
• Schedule pre-surgery tests and ensure that their results are expedited
Selected Achievements
• Introduced the facility to a novel surgery scheduling system that obtained patient data dynamically from the main patient database.
• Implemented a patient education plan, the first of its kind, which led to decreased pre-surgery patient hysteria.
Surgery Scheduler | 11/2009 – 4/2013
Sava Healthcare, Plainfield, VT
Key Responsibilities
• Determined surgeons’ schedules and coordinated surgery scheduling accordingly
• Coordinated processes and routed all paperwork to meet both the facility and the surgeon’s requirements
• Conducted patient pre-certification on proper insurance approvals for both medical care and appointments
• Scheduled post-operative follow-up appointments to ensure patient wellbeing
Selected Achievements
• Suggested a trial for pre-operative testing procedures, which streamlined the pre-testing procedure.
• Expedited medical clearance for patients scheduled for emergency surgeries, making the process less cumbersome for staff and patients/families.
Hospital Aide | 2/2007 – 11/2009
The Health Facility, Plainfield, VT
Key Responsibilities
• Greeted patients and provided them with assistance in filling out admission forms
• Maintained effective liaison with insurance carriers to ensure expediting of claims
• Coordinated patient follow-up activities, post-surgery, and post-appointment
• Provided front desk support by providing information regarding the facility, over the telephone and in person, especially during rush hours
EDUCATION
High School Diploma – 2006
Plainfield High School, Plainfield, VT
SKILLS & COMPETENCIES
• Paperwork Processing
• Scheduling
• Patient Registrations
• Pre-operative Testing
• Equipment Assurance
• Follow-up with Patients
• Issues Escalation
• Surgery Room Preparation
• Medical Clearance
• Patient Education
• Referral Creation
• Departmental Liaison