In order to write a good resume for a mini-bar attendant, you need to mention your skills in maintenance, restocking, and records of all minibar equipment and food drawers in the rooms.
Below is a good sample resume for the minibar attendant position.
Use this resume along with this Minibar Attendant Cover Letter as a guide to making a tailored job application package.
Mini Bar Attendant Resume Example
Kelly Johnson
33 West Avenue
San Diego, CA 25141
(000) 965-8574
[Email]
MINIBAR ATTENDANT
❖ ❖ ❖ ❖
SUMMARY
Energetic and resourceful Mini Bar Attendant with extensive skills in the hospitality and customer service arena. Track record of providing professional, friendly, and engaging service continually. Proven ability to set up and stock supplies while maintaining work areas. Committed to meeting and exceeding the expectations of the employer.
CORE COMPETENCIES
• Cleaning/disinfection • Orders management
• Customer service • Stocking/rotating items
• Inventory tracking • Communication
• Maintaining carts • Storage restocking
• Organization • Teamwork
PROFESSIONAL EXPERIENCE
Minibar Attendant
Pearl Continental Hotel – San Diego, CA
2018 – Present
Key Achievements
• Regularly cleaned and defrosted mini-bars, increasing overall efficiency by 40% as a result.
• Maintained a fully stocked inventory.
• Inspected equipment in order to ensure their good working condition.
Key Responsibilities
• Re-stock minibar in every room to par stock levels
• Ensure every room was charged properly for items consumed
• Check and rotate stock to ensure freshness
• Stock the cart with the necessary items
• Perform opening/closing tasks as well as side work
• Complete guest inventory forms on a daily basis
• Replenish items and glasses
Guest Service Aide/Bellman
Marriott – Los Angeles, CA
2013 – 2018
• Greeted guests and accompanied them to rooms
• Informed guests about hotel amenities and services
• Identified and explained room features
• Carried out luggage transportation, storage, and retrieval tasks
EDUCATION
G.E.D
ABC School, Los Angeles, CA | 2002
ADDITIONAL CAPABILITIES
• Experience working in a team environment
• Self-motivated with excellent work ethics
• Respects the privacy of all guests
• Knowledge of Health and Safety procedures
• Outstanding attention to detail
• Willing to obtain training
Mini Bar Attendant Duties and Responsibilities
A Mini Bar Attendant plays a crucial role in providing exceptional guest service by managing the mini bar operations in hotels, resorts, or other hospitality establishments. They are responsible for ensuring that the mini bars are well-stocked, organized, and meet the guests’ needs.
Here is a detailed job description for a Mini Bar Attendant:
Stocking and Replenishing:
Regularly check and maintain inventory levels of beverages, snacks, and other items in the minibar. Restock and replenish supplies as necessary to ensure a well-stocked and appealing presentation.
Guest Service:
Greet guests in a friendly and professional manner. Provide information about the mini bar offerings, including prices, promotions, and recommendations. Answer any questions or inquiries guests may have.
Ordering and Inventory Management:
Place orders for mini bar supplies and monitor inventory levels to ensure an adequate stock. Work with the purchasing department to source new products or negotiate pricing with vendors.
Billing and Documentation:
Maintain accurate records of consumption and charges for each guest room. Prepare billing statements or reports for guest accounts. Handle cash transactions and reconcile any discrepancies.
Cleanliness and Maintenance:
Monitor the cleanliness and appearance of the mini bar area. Ensure that all products are properly stored, labeled, and within expiration dates. Perform routine cleaning and sanitization of the minibar and surrounding area.
Communication and Collaboration:
Coordinate with housekeeping and front desk staff to update mini bar statuses for guest arrivals and departures. Collaborate with team members to address guest concerns, resolve any issues, and improve service quality.
This job description serves as a general guideline and may be subject to change based on the specific requirements of the employer or establishment.
Position Requirements
- High school diploma or equivalent
- Previous experience in a similar role within the hotel or hospitality industry is preferred
- Excellent customer service skills
- Communication skills
- Strong attention to detail
- Organizational abilities
- Ability to work independently and as part of a team in a fast-paced environment
- Basic math skills for inventory management and billing
- Knowledge of food and beverage products and their storage requirements
- Familiarity with point-of-sale systems
- Cash handling experience is advantageous