Retail Sales Clerk Job Description for Resume

Updated on: March 8, 2021
Tags: , ,

Retail chains usually hire many people in specific positions to ensure that the workflow remains smooth. This is usually an entry-level position, but experienced people obtain additional compensation.

Retail Sales Clerk Job Description

Retail Sales Clerks are responsible for handling a wide variety of jobs in a store. From greeting customers to closing sales, they are required to do everything.

Retail Sales Clerk Eligibility Criteria

It is essential for candidates applying for a retail sales clerk position to be knowledgeable about the importance of customer services and how the retail world works.

Although there are no formal education requirements to work as a retail sales clerk, employers prefer to hire individuals with a high school diploma or G.E.D.

Retails sales clerks often have to perform cashiering work, which is why they must possess some basic knowledge of cash machines and bookkeeping.

Related:

Retail Sales Clerk Job Duties for Resume

  • Greet customers and ask them how they may be helped
  • Provide customers with information on products that they are looking for and where to find them
  • Escort customers to aisles or shelves of their choice of products
  • Assist customers in reaching items (especially those out of range)
  • Demonstrate product features and provide customers with information on an article that may be used or run
  • Answer customers’ questions regarding products
  • Assist customers in physically purchasing items by providing them with pricing information and ringing up sales
  • Process cash and credit transactions and offer change
  • Coordinate with the delivery department to make sure that items ate packed and delivered on time and in a safe manner
  • Assist customers in replacing or returning merchandise
  • Cater to customers’ complaints and relay any severe complaints to the store manager
  • Appropriately performed stocking activities
  • Disposed of any expired products as per company policy
  • Ensure that all shelves are cleaned and tidied up on a constant basis
  • Refold items such as clothes and make sure that they are displayed properly
  • Make sure that the store is clean and safe for customers
  • Provide customers with information on special deals and discounts
  • Place price tags on items and prepare an inventory of stock
  • Immediately order any out of stock merchandise
  • Balance cash machines at the end of each shift and manage any discrepancies immediately