Retail chains usually hire many people in specific positions to ensure that the workflow remains smooth. This is usually an entry-level position, but experienced people obtain additional compensation.
Retail Sales Clerk Job Description
Retail Sales Clerks are responsible for handling a wide variety of jobs in a store. From greeting customers to closing sales, they are required to do everything.
Retail Sales Clerk Eligibility Criteria
It is essential for candidates applying for a retail sales clerk position to be knowledgeable about the importance of customer services and how the retail world works.
Although there are no formal education requirements to work as a retail sales clerk, employers prefer to hire individuals with a high school diploma or G.E.D.
Retails sales clerks often have to perform cashiering work, which is why they must possess some basic knowledge of cash machines and bookkeeping.
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Retail Sales Clerk Job Duties for Resume
- Greet customers and ask them how they may be helped
- Provide customers with information on products that they are looking for and where to find them
- Escort customers to aisles or shelves of their choice of products
- Assist customers in reaching items (especially those out of range)
- Demonstrate product features and provide customers with information on an article that may be used or run
- Answer customers’ questions regarding products
- Assist customers in physically purchasing items by providing them with pricing information and ringing up sales
- Process cash and credit transactions and offer change
- Coordinate with the delivery department to make sure that items ate packed and delivered on time and in a safe manner
- Assist customers in replacing or returning merchandise
- Cater to customers’ complaints and relay any severe complaints to the store manager
- Appropriately performed stocking activities
- Disposed of any expired products as per company policy
- Ensure that all shelves are cleaned and tidied up on a constant basis
- Refold items such as clothes and make sure that they are displayed properly
- Make sure that the store is clean and safe for customers
- Provide customers with information on special deals and discounts
- Place price tags on items and prepare an inventory of stock
- Immediately order any out of stock merchandise
- Balance cash machines at the end of each shift and manage any discrepancies immediately