Top 2 Retail Sales Associate Resume Samples

Updated January 19, 2021
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Retail sales associates work as first contact personnel in a retail environment. Their primary job is to answer customers’ questions and assist them in finding and selecting merchandise.

This position requires a person to be friendly and outgoing as the need to please customers is quite eminent in a retail environment.

A resume for a sales associate position is a marketing tool that is used to sell your skills and potential to a prospective employer.

Landing a job in the retail sector is not the purpose of your resume. In fact, it is a tool that persuades the hiring manager to learn more about your skills and qualifications in an interview.

You may use the following retail sales associate resume sample to write your own when applying for a job in this profession.

Related: Retail Sales Associate Cover Letter

Sample Resume for Retail Sales Associate Position (Example 1)

Amanda Collinworth
6375 S Hudson Avenue
Los Angeles, CA 70145
(000) 589-1021
amanda @ email . com


RETAIL SALES ASSOCIATE
Customer Service… Communication… Teamwork…

PROFESSIONAL HIGHLIGHTS
• 9+ years’ extensive experience in retail sales and merchandising arena
• Proven record of driving profitable sales through promotions and merchandise display
• Known for exceeding store sales goals collaboratively
• Proficient in building exceptional customer experiences through engagement, positive attitude, and great service
• Well-versed in performing daily departmental maintenance tasks

CORE SKILLS
• Keeping track of repeated customers, their likes, and dislikes and their contact information
• Anticipating customer responses
• Reading, writing, math, and latest technologies
• Bilingual: English/Spanish

PROFESSIONAL EXPERIENCE

Retail Sales Associate
All Solutions – Los Angeles, CA
2013 – Present
• Assist customers with product selection and queries
• Investigate customer complaints and provide solutions accordingly
• Set up store displays and merchandise
• Operate cash register as and when necessary

Selected Accomplishments
• Achieved 100% sales goals in the year 2018 by putting in place excellent selling techniques.
• Increased customer base by 30% during the year 2019 following excellent customer services resulting in recurring business.

Retail Sales Associate
City Stores – Los Angeles, CA
2009 – 2013
• Managed shelf stocking and pricing activities
• Handled inventory and stocks
• Reviewed merchandise movement
• Inspected merchandise for quality and quantity

EDUCATION
High School Diploma 
John Marshall High School, Los Angeles, CA

ADDITIONAL CAPABILITIES
• Flexible schedule
• Listens to instructions actively and acts quickly
• Computer: Retail Software, MS Word, and Excel

Retail Sales Associate Resume Sample 2

Fred Diaz
32 State Street | Martin, SD 23210
(000) 142-9741 | freddia @ email . com


 RETAIL SALES ASSOCIATE

SUMMARY
Target-oriented retails sales professional with 11+ years’ solid track record of exceeding sales targets. Effectively assesses customers’ needs and provides them with correlating services and advice.

A dedicated and well-organized individual who is known for ensuring total customer satisfaction through the delivery of exceptional service and follow up. Proven record of building productive trust relationships with customers to ensure the retained business

RETAIL SALES SKILLS

– Visual Merchandising
– Merchandise Setup
– Payment Processing
– Inventory Management
– Cash Handling- Social Media Sales
– Loss Prevention
– Records Maintenance
– Competition Insight
– POS System- Requirements Identification
– Purchase Encouragement
– Requisitioning
– Follow-up
– After Sales Services

KEY ACHIEVEMENTS AS A RETAIL SALES ASSOCIATE

  • Suggested selling products through social media channels, increasing sales by 59%
  • Introduced the concept of visual merchandising which increased customer base from 5200 to 6800 within 5 months of implementation
  • Implemented a sophisticated inventory management system which decreased stock level issues
  • Prevented in-store loss by 65% by implementing “vigilance training modules”

PROFESSIONAL EXPERIENCE

Retail Sales Associate
SPRINT, Martin, SD (11/2013 – Present)

  • Greet customers and provide them with information on their desired products
  • Lead or direct customers to their required products and assist them in locating them
  • Demonstrate product features and provide information regarding features and prices
  • Assist customers in making purchasing decisions and lead them through the purchase procedure
  • Answer customers’ questions and cross-sell/upsell products
  • Aid cashiers in processing payments by scanning products and arranging for bagging

Retail Sales Associate
ABC CO, Martin, SD (5/2010 – 11/2013)

  • Organized and processed replacements and returns and serviced complaints and suggestions
  • Arranged and displayed items following visual merchandising protocols of the company
  • Implemented security measures to minimize loss and theft
  • Took inventory and ensured that stock was properly maintained and procurement methods were put into place appropriately
  • Ensured that shelves were stocked according to the 4 Ps of marketing or specific company policies

Sales Assistant
OAKLEY, Martin, SD (1/2008 – 5/2010)

  • Led customers to their required products and provided them with information on features and any associated discounts
  • Cleaned and tidied up shelves and ensured that they were well-stocked at all times
  • Bagged purchases and ensured that they were delivered to customers’ vehicles
  • Prepared merchandise for display purposes and ensured that they were displayed according to store policies
  • Watched out for nefarious activities on the sales floor and reported any untoward incidents immediately

EDUCATION

Associate of Arts in Retail Management – 2007
Community College, Martin, SD

COMPUTER SKILLS

  • MS Word and Excel
  • Retail Software
  • Visio

How to Write a Professional Resume for Retail Sales Associate Position?

Most hiring managers look at resumes with one thought in mind – how will this person be able to contribute to the company?

Customer satisfaction and increased sales are always an employer’s prime concern. And if a candidate can make it obvious in his resume that he can handle both, his resume is usually given preference over others.

Your chances will increase manifold if you can prove yourself to be exactly what an employer is looking for.

Pay special attention to the requirements set by an employer and make sure that you present yourself as someone who meets them all.