Retail Assistant Resume Sample with Experience

Updated October 21, 2021
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Terry Palmer
145 Red Rock Road, Bluff, UT 02987
(000) 747-4123
terry.palmer @ email . com


 RETAIL ASSISTANT

SUMMARY
Passionate Retail Assistant with a 15-plus-year verifiable track record of increasing sales by providing exceptional customer services. Exceptionally well-versed in processing purchases by assisting cashiers in ringing sales in a prompt manner. Effectively maintained visual merchandising standards and understands customers’ needs.
• Adept at accurately describing product features and benefits to close sales efficiently.
• Track record of effectively handling stock inventory to ensure consistent supply of items to the front end.

PROFESSIONAL EXPERIENCE

Retail Assistant
Primark, Bluff, UT 
Sep 2019 – Present

Key Achievements
• Increase customer base by 39% within 15 months by providing exceptional customer services
• Reorganize the inventory system, making the process smoother through the implementation of separate inventory modules for different types of items

Key Responsibilities
• Greet customers as they enter the store and ask them how they would like to be assisted
• Direct customers to their products of choice and assist them in locating items
• Demonstrate product features and benefits to assist customers in understanding the product
• Provide information regarding product prices and any discounts that the store may be offering
• Lead customers through the purchasing process by ringing up their sales and processing their purchases
• Ensure that customers’ purchases are delivered to their vehicles in an efficient manner

Retail Assistant
City Grocers, Bluff, UT
May 2002 – Sep 2019

Key Achievements
• Created a large window display in sync with the store’s spring theme, which attracted a lot of attention from prospective customers, resulting in a 40% increase in revenue
• Acted as a cashier for an entire month during the Christmas rush, without any evident discrepancies in accounts

Key Responsibilities
• Handle inventory requirements to ensure that all stock levels are being maintained properly
• Stocked shelves and rearranged items on shelves to ensure a positive customer experience
• Processed returns and exchanges
• Ensured that any complaints are handled according to the company’s rules and protocols
• Set up window displays and assisted retail staff with visual merchandising efforts

Retail Aide
Cabela’s Inc., Bluff, UT
Mar 2001 – May 2002

Key Responsibilities
• Handled product demonstrations to provide customers with information on product features and benefits
• Cleaned and maintained/tidied up shelves according to the 4 Ps of marketing
• Bagged purchases at the cash counter and ensured they were promptly delivered to customers’ vehicles
• Assisted in creating and maintaining visual merchandising displays

EDUCATION
High School Diploma
Bluff High School, Bluff, UT

Seminars: Leadership Skills, Product Demonstration

CORE COMPETENCIES
• Tier-1 Services • Product Demonstration
• Stock Level Maintenance • Merchandise Display
• Customer Service • Complaint Handling
• POS Processes • Inventory Analysis
• Payment Handling • Baggage Handling
• Shelf Stocking • Product Promotion