A Patient Account Representative is responsible for working directly with insurance companies and patients to cover proper billing and collection of services.
To apply for a Patient Account Representative job, applicants usually need a resume along with a supporting cover letter.
The following resume sample for the Patient Account Representative position is written by professionals to guide prospective applicants.
Related: Patient Account Representative Cover Letter
Patient Account Representative Resume Example
Alina Smith
32 Ritson Ave, Cadillac, MI 63258
(000) 989-6568
Email
PATIENT ACCOUNT REPRESENTATIVE
SUMMARY
Dedicated and methodical Patient Account Representative with 9+ years’ successful experience in medical billing and posting healthcare payments. Highly skilled in managing timely and correct billing of all insurance and patient pay accounts. Efficiently performs all related collection processes while maintaining exceptional customer service standards. Accurately verifies insurance and demographic data and manages denials and rejected bills accordingly.
PROFESSIONAL SKILLS
- Knowledge of accounting, including credit, bookkeeping, collections, and insurance
- Able to give accurate and detailed information to patients
- Demonstrated ability to complete the cash posting functions for bad debt accounts
- Proven record of maintaining a professional knowledge of all state and federal regulations for all insurance types
- Computer: Excellent working knowledge of MS office suite
- Typing speed: 60 wpm
SELECTED ACCOMPLISHMENTS
- Reorganized accounts procedures, improved accuracy by 30%
- Resolved queries of patients and families
- [List your achievements here]
EMPLOYMENT HISTORY
Patient Account Representative
Munson Healthcare – Cadillac, MI
Dec 2010 – Present
- Maintain complete and correct files of all insurance information and contracts
- Manage insurance changes and requirements
- Ensure current carrier information is maintained in the computer
- Uphold and work all Facility accounts
- Monitor accurateness, suitability, and the totality of patient accounts
- Inform patients of any delays in claims processing
Patient Account Representative
Nueterra – Leawood, KS
Feb 2009 – Dec 2010
- Performed per-qualification of third-party coverage of predefined procedures
- Managed billing and followed up with third-party payers and patients for services
- Handled clerical tasks
- Followed up on accounts with outstanding balances in an appropriate manner
- Assisted in the compilation and follow-up of patient survey responses
- Prepared and executed monthly reports
- Handled inward client and patient requests
EDUCATION
Associate of Science in Finance
ABC COLLEGE, Cadillac, MI – 2008
“I am an excellent communicator who has excellent attention to detail, able to work in a fast-paced office environment, and a profound ability to prioritize tasks and manage time effectively.”