A Patient Service Representative Resume contains a summary of your experiences and skills in the respective field. It draws attention of recruiter towards your achievements, transferable skills, and capabilities to show a prospective employer that you are qualified for the job. You should tailor it to fit the specific needs of the employer.

Following is a great sample resume for the position of Patient Service Representative.



Patient Service Representative Resume Sample (Less or No Experience)


Carlie Smith

337 Example Street, Monaca, PA 85521
Contact #, Email Address

OBJECTIVE: Seeking a position as a Patient Service Representative with Sharp Healthcare utilizing ability to assist patients professionally and provide the highest level of service.

• Over 2 years’ clerical experience in healthcare setting
• Highly skilled in greeting patients and registering their concerns in the log book
• Demonstrated ability to collect the payment for the patient’s visit and diagnostic studies
• Hands-on experience in explaining the charges to the patient
• In-depth knowledge of using solid judgment when the patient has an urgent complaint
• Proven record of verifying all information and existing charts with patients
• Track record of registering the patients in a convenient and perfect manner
• Able to give accurate and detailed information to patients
• Proven ability to give positive customer service to patients and clients
• Skilled in MS Office Suite
• Bilingual – Spanish and English

May 2009 – June 2011
Patient Service Representative
• Greeted and checked in patients in a friendly manner
• Collected co-payments and verified insurance coverage
• Prepared new patient charts carefully and accurately
• Scheduled and confirmed patient appointments
• Responded to patient billing directed to suitable departments
• Collected and posted payments and recorded receipts

SOME SCHOOL, Monaca, PA – 2008
High School Diploma

• Excellent verbal and written communication skills
• Profound knowledge of insurance procedures
• Experience in customer service in a service oriented environment