If you are in search of a job as a customer service rep, you will need to build an attractive cover letter and resume. While the resume is a good way to list your qualifications, a cover letter can assist you showcase your relevant skills, personality and abilities in a more concise manner.

Although there are numerous types of Customer Service cover letters are available, but the most commonly used is the letter of application for an advertised job. More than just introducing a resume, a cover letter become an important marketing document that focuses on your qualifications, transferable skills, capabilities and experiences for consideration of employment. This letter show and sum up what worth you will bring to the prospective company in the role of a customer service representative. Remember, your cover letter should complement your resume rather than repeating the information already provided in your resume.

The following cover letter sample for a Customer Service Rep Resume will help you build a great resume.


Customer Service Rep Cover Letter Sample


Anna Anderson
68 Example South Street
San Diego, CA 52287
(000) 987-3567
anna @ email . com

June 20, 2016

Ms. Sara Charles
Senior Manager
32 Some Street
San Diego, CA 21041


Dear Ms. Charles:

I am writing to express a strong interest in the vacant position of Customer Service Representative at the HMSHost. My Bachelor’s degree in customer service and 1 year’s extensive experience seems a good match for your stated needs.

Based on my understanding of your Customer Service Rep position and your organization, here are the highlights of my qualifications and background:

• Highly skilled in listening and responding to customers’ needs and concerns
• Demonstrated ability to provide information regarding company’s products and services
• Competent at taking orders, determining charges, and overseeing billing or payments
• Track record of creating and managing customer accounts
• Effective capability of handling returns and managing complaints
• Able to record details of customer contacts and follow-up actions taken

I possess a professional demeanor as well as good communication and negotiation skills. My enclosed resume contains complete details of my expertise in customer service arena.

As a dependable and assertive Customer Service Representative, I would welcome the opportunity to further discuss my qualifications and skills with you in detail. I will contact your office on next Thursday to confirm the receipt of my application, and possibly set up an interview date and time. I can also be reached at (000) 987-3567 or via e-mail at anna @ email . com.

Thank you for your time and consideration. I look forward to hearing from you soon.



Anna Anderson

Enc. Resume