Medical Receptionist Resume Sample [Job Description + Skills]

Updated on: May 5, 2023

A Medical Receptionist greets and registers patients, and verifies the correctness of patient demographic information. They need to be helpful and pleasant at all times.

Your resume for the medical receptionist position is a short description of your relevant skills and knowledge developed through your education and past experiences.

The following resume for the Medical Receptionist position will help you write or update your resume.

Related: Medical Receptionist Cover Letter

Medical Receptionist Resume Sample

Elena Smith
Ann Arbor, MI
Contact #
Email Address


I offer excellent patient service skills, clerical abilities, and front desk experience to ensure the efficiency of the facility.

• Over 8 years of hands-on experience working as a receptionist in busy healthcare environments.
• Highly skilled in helping patients and visitors in a quick, courteous, and helpful manner.
• Special talent for answering the telephone, directing calls, taking messages, and providing information.
• Demonstrated ability to determine the patient’s requirements and processes.
• Proven record of preparing new patients’ medical charts with proper information and official procedures.


  • Screening and greeting visitors
  • Answering questions
  • Work area maintenance
  • Medical terminology
  • Attention to detail
  • Accuracy
  • Fluent in English and Spanish
  • MS Word, Excel, Outlook, and PowerPoint


Medical Receptionist
Integrated Health – Ann Arbor, MI
2018 – Present
• Welcome patients, families, and visitors
• Handle check-in tasks for patients
• Verify and fill out essential information in the medical record
• Enter patient demographics and insurance information into the system
• Help patients with physical difficulties
• Confirm appointments and get referral information
• Verify insurance coverage
• Notify the medical assistant when a patient is ready
• Maintain appointment schedules
Key Achievements
• Medical Receptionist of the Year Award – 2022
• Pioneered the introduction of a new system of incoming call logs which increased reception’s efficiency by 30%

Medical Front Desk Receptionist
Lincoln Health, Phoenix, AZ
2015 – 2018
• Answered and forwarded telephone calls
• Greeted and guided visitors
• Took messages and provided routine information
• Processed charge tickets accurately as patients exit the clinic
• Reviewed tickets for exactness
• Determined suitable fees for services rendered and calculated totals
• Collected the right amount from patients, and correctly recorded information

Associate’s Degree in Medical Office Administration
Phoenix Community College, Phoenix, AZ – 2009

See also:

  1.  Medical Receptionist Resume No Experience
  2. Sample Medical Receptionist Interview

Job Description for Medical Receptionist Resume

  • Greeted patients and visitors in a friendly way to enhance the overall image of the facility
  • Correctly obtained patient information for registration and insurance filing
  • Actively determined patient’s needs and processed them according to the type of case
  • Assisted with check-in and out of patients
  • Answered and forwarded phone calls and emails
  • Scheduled appointments
  • Answered basic questions of patients and families, increasing their satisfaction level by 30%
  • Performed routine clerical, data entry, and data retrieval tasks, organizing the data by 50%
  • Accurately entered patients’ data by using a 10-key punch
  • Posted payments into the system
  • Balanced batch and reconciled cash
  • Prepared reports using MS Word and Excel
  • Respected patients’ right to privacy and confidentiality

Sample Skills for Medical Receptionist Resume

Hard Skills

  • Front desk management
  • Patient inquiries respond
  • Appointments scheduling
  • Medical records maintenance
  • Multi-line phone system
  • Medical database.
  • Registration
  • Copays
  • Gathering information
  • Patient transportation
  • Patient check in and check-out patients
  • Waiting areas management
  • Advanced medical office procedures
  • Supplies and inventory management
  • Clean and safe work environment creation
  • EMR, Microsoft Windows, Word, and Excel

Soft Skills

  • Attention to detail
  • Communication
  • Patient service
  • Conflict resolution
  • Multitasking
  • Problem-solving
  • Teamwork
  • Strong work ethic
  • Organization
  • Punctual
  • Courteous
  • Bilingual: English/Spanish

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