A hotel porter resume is an important job application document that is usually required when you want to apply for a new job.
In order to make a compelling hotel porter resume, you will need to add the following skills and experiences to your resume:
- Performing light cleaning duties around the hotel, both inside and out
- Vacuuming, dusting, mopping, sweeping and restroom cleaning
- Disinfecting equipment and supplies
- Providing excellent guest service
For reference, take a look at the hotel porter resume sample below.
Hotel Porter Resume Example
Jacob Buck
10 55th Street
Belfast, NY 56332
(000) 142-8544
jackbuck @email .com
HOTEL PORTER
SUMMARY
Customer service-oriented Porter with 5+ years’ vast experience in working on tier-1 in a hotel environment. Proficient in assisting smooth check-in and check-out of guests, handling luggage safely, and ensuring appropriate cleanliness. A fun and friendly individual who has a strong desire to help others, along with a reputation for being approachable.
PROFESSIONAL COMPETENCIES
• Cleanliness/Maintenance
• Luggage Support
• Errand Running
• Conveyance Arrangements
• Housekeeping Assistance
• Reservations Handling
• Guest Safety
PROFESSIONAL EXPERIENCE
Hotel Porter
Holiday Inn, Belfast, NY
6/2014 – Present
• Sort and organize items including but not limited to dishes, equipment, and other small wares.
• Safely dispose of garbage
• Maintain a clean and orderly work-station
• Greet guests as they approach the hotel counter
• Lead and assist guests throughout the check-in procedure
• Load luggage onto dollies and lead guests to their assigned rooms, while indulging in light conversation
• Assist guests in checking into their rooms by showing them how key cards work
• Provide information regarding sightseeing and local attractions
• Arrange transportation for guests
Key Achievements
• Successfully performed cleaning and maintenance of 10 rooms in 4 hours by employing exceptional multitasking abilities.
• Suggested implementation of a security module that increased guests’ confidence in their luggage being moved without their supervision.
• Doubled up as a valet during an extremely busy week at the hotel, without compromising either role.
Porter
Holiday Inn Express, Jew Jersey, NY
8/2011 – 6/2014
• Settled guests’ luggage in assigned areas and inquired into any additional assistance that they may need
• Described hotel facilities and assisted guests in taking advantage of them
• Ran errands such as post office runs
• Provided assistance to guests in checking out by ensuring that their keycards are returned and luggage is properly transported to their vehicles
EDUCATION
High School Diploma
Belfast High School, Belfast, NY – 2011