Hospital switchboard operators work as the first point of contact in a hospital. They take phone calls on the telephone exchange of the hospital and manage them appropriately by transferring calls to different departments and persons and providing information to them. They assist callers with information on basic hospital services and also guide them who they need to talk to.

As a hospital switchboard operator you need to nave excellent communication skills and a presence of mind. If you possess both these qualities, you may use the following resume sample to apply for a Hospital Switchboard job.


Hospital Switchboard Operator Resume Sample


Jasmine Wallace

84 Surrey Drive, Hurricane, WV 90322
Cell: (999) 999-9999, Email:


Bringing expertise in operating complex telephone exchanges.

• Excellent verbal communication skills
• Professional telephone etiquette
• Computer savvy
• Ability to manage conflict
• Proactive with the ability to multitask


Serenity Health Center, Hurricane, WV | Mar 2007 – Present
Switchboard Operator
• Take telephone calls from different sources
• Transfer and direct calls in an appropriate manner
• Provide information to callers on important features of the hospital
• Record calls for quality maintenance purposes
• Route emergency calls in a speedy manner
• Take written message and route in an appropriate manner
• Arrange for conference calls as and when required

Serenity Health Center, Hurricane, WV | Feb 2006 – Jan 2007
• Assisted patients in daily grooming and feeding
• Read to patients and provided physical support and emotional comfort
• Assisted in the emergency room
• Provided information to visitors as needed
• Ensured patients take medication in a timely manner
• Operated PABX as and when needed

High School Diploma – Hurricane High School – 2005