Gas Station Assistant Manager Job Description, Duties, and Responsibilities

Updated on: May 7, 2024

Position Overview

Gas station assistant managers provide logistic and operational support to a gas station.

They handle and coordinate the many aspects of work at a busy gas station, which may include customer service and handling customer complaints while ensuring that the right supply of gas is delivered on time.

Additionally, they manage any issues with gas station attendants in a manner that doesn’t affect the work of the station.

On any typical workday day, a gas station assistant manager performs some or all of the following duties.

Feel free to use this job description to build a gas station assistant manager resume.

Gas Station Assistant Manager Duties & Responsibilities

• Greet customers as they arrive at the gas station or convenience store and ensure that an attendant is ready to provide service.

• Oversee the work of attendants to ensure appropriate delivery of services and customer satisfaction.

• Assist the gas station manager in handling the day-to-day operations of the gas station and convenience store.

• Ensure that sufficient staff members are present at each fuel pump at all times, in a bid to provide immediate services to customers.

• Assist customers with self-service fuel pumps by providing them with insight on how to pump gas.

• Create and maintain effective relationships with gas company personnel to ensure prompt delivery of gas.

• Establish professional relationships with vendors to make sure that convenience store goods are delivered in a time-efficient manner.

• Order and receive merchandise and update and oversee inventory and stocking activities.

• Ensure the security of the convenience store and the station by constantly monitoring their surroundings.

• Assist in hiring and training personnel to perform duties at the gas station, particularly gas station attendants and custodial staff members.

Gas Station Assistant Manager Qualifications

To work as a gas station assistant manager, one requires a high school diploma or equivalent educational qualifications.

If you have some experience working in a gas station before, you may be considered a great contender for this job.

You will need to be customer service-oriented so that customers provide increased business through repetitive sales and word of mouth.

Likewise, you will also need to be exceptionally vigilant so that any nefarious activities, such as burglaries or hold-ups are thwarted.

Another thing that you will have to look out for when applying for a job as a gas station assistant is your people skills.

Since you will be dealing with all kinds of people – both coworkers and customers – your communication and interpersonal skills need to be perfect.