Gas Station Attendant Job Description and Duties

Updated: December 16, 2021
Job Description

A gas station attendant is considered a jack of all trades, as he or she has to perform many duties of pumping gas and handling store functions. 

They usually work on a shift basis, especially if they have been hired at gas stations that cater to customers on a highway.

Their primary responsibility is to make sure that gas dispensers are in good working order, and that any customer who may be having trouble operating it is assisted.

In addition to this, gas station attendants make sure that all payments for dispensed gas are collected and placed correctly in cash registers.

Working as a gas station attendant requires one to possess a high school diploma or a GED equivalent.

Experience in handling cash transactions, customer services, and record-keeping is considered a plus point.

In addition to these, one has to be exceptionally vigilant and responsible if one wants to work at this position so that any nefarious or suspicious activities in and around the gas station are handled in a manner that they don’t convert into crises.

A pleasant personality, excellent communication skills, and the ability to work independently are also prerequisites of working as a gas station attendant.

On any typical day at work, you will be performing the following duties:

Gas Station Attendant Duties, Tasks, Roles & Responsibilities

• Greet customers as they arrive at the gas station or the associated shop and inquire into their purpose of visit.

• Assist customers in determining methods of dispensing gas by instructing them or helping them pump gas.

• Ascertain that all gas dispensers are kept filled and in good working order at all times.

• Check for leaks or malfunctions, and ensure that any such incidents are timely reported to the supervisor.

• Sell food, groceries, and vehicle-related items.

• Collect payments for dispensed gas and tender change or receipts to customers.

• Assist customers in determining where their choice of items are located within the store and assist them in reaching top-shelf products.

• Scan chosen products to gauge their prices and provide customers with totals of all purchases.

• Process credit/debit card and cash payments in exchange for sold products and tender change and receipts.

• Bag customers’ purchases and assist them in transporting heavy purchases to their vehicles.

• Ascertain that store items are adequately stocked and communicate low stock situations to supervisors.

• Clean and sanitize shop areas and ensure that no hazardous materials are present in or around the gas station.

• Carry out minor repairs and maintenance of vehicles.

• Wash windshields and check fluid levels and air pressure.

• Replace tires, light bulbs, and windshield-wiper blades.

• Grease and oil vehicles or particular parts of automobiles.

• Adjust brakes, replace spark plugs, and change engine oil and filters.

• Prepare day-by-day reports of fuel, oil, and other sales.

• Order stock, and price and shelve incoming goods.

• Sanitize parking areas, offices, restrooms, and tools, and remove garbage.

• Maintain customer records and follow up occasionally.

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