A quality assurance intern interview is a structured conversation where the hiring manager asks questions, and you provide answers. The questions may include technical, non-technical, and situational.
Here are 25 common interview questions, along with appropriate answers, for the QA intern position.
QA Intern Interview Questions (With Answers)
1. Tell me about yourself?
I am a recent business administration graduate and I am seeking a QA intern position where I can learn and polish my skills while being productive for the hiring company.
2. Out of all the other candidates, why should we hire you?
You should hire me because I can adapt to a new environment and am willing to learn. Also, I offer strong interpersonal skills and knowledge of various QA-related software.
3. How did you learn about this job opening?
I came across this job listing while going through craigslist. I discussed this with my professor and he encouraged me to apply.
4. Why do you want this job?
I want this job because your company is a big brand and I am sure there will be a lot to learn from me if I am hired. This company has been a source of inspiration for me since its beginning back in 2017 due to its rapid success.
5. What does a typical test plan include?
A typical test plan includes the scope, approach, required resources, and intended schedule.
6. What do you consider to be your biggest professional achievement?
During my internship, I designed and recommended a checklist-type inventory that covered common faults and it helped in improving the overall quality of the product by 30%.
7. Have you ever worked with automation test plans?
Yes, I learned automation at my previous internship and I am very well versed in it.
8. Do you think QA is related to policy implementation? How?
All policies are there for a reason and the main goal is to deliver quality, therefore, QA is not only related to but rather dependent on policy implementation.
9. Do you have any experience in inventory management?
Yes. As part of my previous job, I was responsible for cross-checking all stock inventories on weekly basis.
10. Would you prefer using manual testing on short-term projects?
Yes, because it is less expensive and there’s no point in generating test scripts if they will not be re-used. However, if it is a repetitive testing procedure then I’d go for the automated type.
11. Should QA resolve production issues?
That depends on the firm’s policy. If the management wants QA to be involved in resolution then definitely yes. QA is basically a team issue. It can’t be achieved by one person alone. So personally I think that QA persons should be involved in issue resolution as well.
12. How do you perform in a team?
Teamwork is about mutual respect and cooperation. I have strong interpersonal and communication skills and I usually get along well with my teammates.
13. How would you describe test automation?
Test automation is basically the practice of running tests automatically, managing and analyzing the generated data, and using it for the betterment of the software.
14. Tell me about the last time a co-worker or customer got angry with you. What happened?
Upon identifying a fault one of the production managers disagreed with me and got angry saying that it was a very minor fault. I explained to him calmly that it was my job to identify even the smallest of faults that I have a separate category for minor and major faults in my evaluation Performa and that it is nothing personal. He calmed down after the dialogue.
15. Describe your dream job?
I would like to work at a place where I can learn something new, polish my skills, have a positive work atmosphere, and work productively as part of a team.
16. Why do you want to leave your current job?
My internship period with my previous employers was over last month. I did not want to continue with them since I want to gain experience in QA with different industries so I can learn more.
17. Tell me about the toughest decision you had to make in the last six months?
Recently I found out that one of the employees of the production team was not using the prescribed amount of polyester in the bedding while he was procuring the full quantity. It was a fraud and I had to report it. The employee was very poor and found it difficult to meet ends. I still reported him. It was a tough decision for me but I am glad I made the right choice. Stealing is not the way to deal with poverty.
18. Tell me about a time you disagreed with a decision. What did you do?
During my internship, the management issued a schedule for my visits and I was only allowed to check samples provided by the production team. I disagreed and talked to the management that my services will not be fruitful this way. They then allowed me to follow a random visit schedule.
19. Tell me how you think other people would describe you?
I think people who know me would describe me as a punctual, detail-oriented, and friendly person who is a man of principle.
20. What can we expect from you in your first three months?
You can expect me to adapt quickly to the work environment and take up the assigned roles eagerly and I am confident you will count me as your most productive employee in three months’ time.
21. What is your biggest weakness?
My biggest weakness is that sometimes I am unable to segregate my personal and professional life. Also, in order to speed up the assigned tasks I often work late hours and even on weekends voluntarily. That leaves me with less time to spend at home with my family. I am working on this work-home balance.
22. What are your biggest strengths?
My biggest strengths are punctuality, attention to detail, and strong analytical skills.
23. Share a difficult situation you faced. How did you handle it?
Last year I missed a fault in a whole lot of garments and the batch went unchecked to the ironing section. As soon as I realized I went to the manager and admitted my mistake to avoid further damage. They found a solution and the whole lot was reverted back to the stitching section. It was a hassle but in the end, the damage was minimized.
24. Where do you see yourself in five years?
I see myself working as a senior QA professional and training new inductees with your firm in the next five years.
25. What questions do you have for me?
I would like to know the working hours, shift schedules, and workload you have in mind for this position.