A resume is perhaps the most important thing when applying for a dental front office receptionist job.
Writing a resume is something everyone can do.
Writing a great one that can bring you many interviews isn’t.
And it is the latter that is more important than anything else.
Look at the following example of an interview-winning resume:
Dental Front Office Receptionist Resume Example
Maria Louis
1032 S Greenbrier Road
Nampa, ID 18520
(000) 142-0121
marialouis @ email . com
DENTAL FRONT OFFICE RECEPTIONIST
HIGHLIGHTS
- Extremely motivated Dental Receptionist with exceptional track record in front office management, and patient and records handling.
- Demonstrated ability to deal with patients and families in a professional manner while maintaining a friendly and comfortable environment.
- Effectively managed day-to-day operations of the front desk, verifies patient information through set facility protocols, and provided initial information and education to patients.
- Calm under pressure.
- Committed to accurately filing patients’ information while maintaining both data integrity and confidentiality.
CORE SKILLS & COMPETENCIES
• Insurance and Copay Handling
• Inventory Management
• Patient Scheduling
• Complaint Handling
• Payments Processing
• Billing and Coding
• Patient Education
PROFESSIONAL EXPERIENCE
Dental Front Office Receptionist
Care Alliance, Nampa, ID
3/2012 – Present
• Successfully determine an easy way to handle insurance copays by implementing a dynamic “insurance coverage information” system.
• Implement a patient scheduling system that provided automatic pings to both provider and patient as a reminder, one day before the set appointment.
• Schedule appointments by coordinating patients’ and providers’ times and calendars.
• Provide information regarding dental procedures and associated costs to new and existing patients.
• Register new patients by assisting them in filling out registrations and insurance forms.
• Update demographic information of existing patients and ensure that all records are kept confidential.
• Verify patients’ dental insurance coverage and provide information on any applicable copays.
Dental Front Office Receptionist
City Dental, Nampa, ID
11/2010 – 3/2013
• Decreased office supplies costs by $2000 per month by bringing onboard a local supplier.
• Introduced the concept of email liaison, reducing cost and effort taken to communicate with patients through telephones and in writing.
• Greeted patients as they enter into the facility.
• Responded to queries and ensured that they are kept comfortable during the wait time.
• Processed payments in forms of cash and credit cards and ensured that all payment information is properly logged.
• Maintained inventory of office and dental supplies and informed provider or dental assistant if anything is low in stock.
• Billed insurance agencies and perform insurance claim follow up by creating and maintaining effective liaison with them.
Front Desk Assistant
Dental Dreams, Nampa, ID
1/2008 – 11/2010
• Greeted patients and provided them with information regarding offered dental facilities.
• Assisted new patients in filling out medical history forms and insurance papers.
• Contacted insurance companies to verify dental insurance of registered patients.
• Assisted in filling out claims forms and following up on unpaid claims.
• Maintained the front desk and waiting areas by following set standards for cleanliness and sanitation.
EDUCATION
Dental Office Reception Certificate
George Brown College, Boise, ID – 2007