Dental Front Office Receptionist Resume Sample

Updated December 10, 2021
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A resume is perhaps the most important thing when applying for a dental front office receptionist job.

Writing a resume is something everyone can do.

Writing a great one that can bring you many interviews isn’t.

And it is the latter that is more important than anything else.

Look at the following example of an interview-winning resume:

Dental Front Office Receptionist Resume Example

Maria Louis
1032 S Greenbrier Road
Nampa, ID 18520
(000) 142-0121
marialouis @ email . com


DENTAL FRONT OFFICE RECEPTIONIST

HIGHLIGHTS

  1. Extremely motivated Dental Receptionist with exceptional track record in front office management, and patient and records handling.
  2. Demonstrated ability to deal with patients and families in a professional manner while maintaining a friendly and comfortable environment.
  3. Effectively managed day-to-day operations of the front desk, verifies patient information through set facility protocols, and provided initial information and education to patients.
  4. Calm under pressure.
  5. Committed to accurately filing patients’ information while maintaining both data integrity and confidentiality.

CORE SKILLS & COMPETENCIES
• Insurance and Copay Handling
• Inventory Management
• Patient Scheduling
• Complaint Handling
• Payments Processing
• Billing and Coding
• Patient Education

PROFESSIONAL EXPERIENCE

Dental Front Office Receptionist
Care Alliance, Nampa, ID   
3/2012 – Present
• Successfully determine an easy way to handle insurance copays by implementing a dynamic “insurance coverage information” system.
• Implement a patient scheduling system that provided automatic pings to both provider and patient as a reminder, one day before the set appointment.
• Schedule appointments by coordinating patients’ and providers’ times and calendars.
• Provide information regarding dental procedures and associated costs to new and existing patients.
• Register new patients by assisting them in filling out registrations and insurance forms.
• Update demographic information of existing patients and ensure that all records are kept confidential.
• Verify patients’ dental insurance coverage and provide information on any applicable copays.

Dental Front Office Receptionist
City Dental, Nampa, ID         
11/2010 – 3/2013
• Decreased office supplies costs by $2000 per month by bringing onboard a local supplier.
• Introduced the concept of email liaison, reducing cost and effort taken to communicate with patients through telephones and in writing.
• Greeted patients as they enter into the facility.
• Responded to queries and ensured that they are kept comfortable during the wait time.
• Processed payments in forms of cash and credit cards and ensured that all payment information is properly logged.
• Maintained inventory of office and dental supplies and informed provider or dental assistant if anything is low in stock.
• Billed insurance agencies and perform insurance claim follow up by creating and maintaining effective liaison with them.

Front Desk Assistant
Dental Dreams, Nampa, ID                                        
1/2008 – 11/2010
• Greeted patients and provided them with information regarding offered dental facilities.
• Assisted new patients in filling out medical history forms and insurance papers.
• Contacted insurance companies to verify dental insurance of registered patients.
• Assisted in filling out claims forms and following up on unpaid claims.
• Maintained the front desk and waiting areas by following set standards for cleanliness and sanitation.

EDUCATION
Dental Office Reception Certificate
George Brown College, Boise, ID – 2007