Bilingual Customer Service Representative Resume Sample

Updated on September 28, 2018

Are you not getting hired despite filing plenty of job applications? Well, something might be wrong with your resume! Every job posting needs a separate resume for the application. Your resume needs to be tailored in accordance with the target job. The skills and expertise which are mentioned in the job descriptions need to be highlighted in the resume, so the employer sees the matching abilities at a glance, and calls for an interview.

The resume of a bilingual customer service representative must be a selling one since this is a sales position. Following is an example resume of a bilingual service representative.


Bilingual Customer Service Representative Resume Sample


Joyce Dublin
418 Lincoln Avenue | Pike County, IN
(088) 444-3333 | joyce.d @


Organized and resourceful professional with 5+ years’ extensive experience in customer service and sales field. Exceptional written and verbal communication skills in English and Spanish. Demonstrated ability to elicit trust and confidence of clients.

• Effective ability to help customers on the showroom floor
• Adept at updating customer information and account status in the computer system
• Well versed in maintaining regular mailing campaigns and processing forms

• Basic ICT Skills
• Familiar with data entry software
• Online Marketing and Tele-sales


Customer Service Representative | 2013-present
Nobel Laser Institute, Columbus, IN
• Assist customers in the choice and guide them about package prices and payment methods
• Maintain files of each customer in an orderly fashion
• Update all client data regularly in the computerized record system
• Educate customers about laser treatment and its relative effectiveness as compared to other alternatives

Customer Service Representative | 2008-2013
ABC Company, Columbus, IN
• Answered customer queries on phone
• Obtained testimonials from satisfied customers and used them for projection of the institute
• Coordinated and checked social services and insurance policies for coverage of therapy
• Obtained and processed all customer payments and documented lease packages for long-term therapy candidates

Sales Girl | 2006-2008
100 Percent Cosmetics, Anderson IN
• Furnished the customers with an informed comparison of two or more products to assist them in choice of most suitable product
• Managed cash transactions on daily basis
• Displayed all cosmetic products in an orderly manner
• Introduced new cosmetic products to customers

Bachelor of Arts in Public Relations (2010)
Harrison College, Anderson, IN

• Professional appearance
• Demonstrated, polite and appropriate customer dealing etiquette
• Proven record of providing on the job training to new employees