Freight Coordinator Job Description

Updated October 24, 2017

Position Overview

Freight coordinators work for shipment companies that have high-end requirements to handle all the logistics of inbound and outbound shipments. These individuals are required to be exceptional at what they do, which is why a little bit of experience in this area is required.

A freight coordinator does not need more than a high school diploma or a GED equivalent to be considered eligible for this position. However, a certain skills set is required to be able to do justice to this work. You have to be highly organized, and know just how to prioritize your work responsibilities, so that the most important shipment is handled first.

In addition to this, you will need to be exceptionally thorough in your work, so that no ends are left untied. Making sure that the shipments entrusted to you reach their destinations on time is of great importance in this work, which is why it is imperative that you possess exceptional skills in coordinating different levels and aspects of this work.

Also, a freight coordinator is expected to be on his or her toes – both physically and figuratively speaking – which is why it is imperative for him or her to be hands-on in everything entrusted to him. If you need further insight on what a freight coordinator does on any particular day at work, have a look at the list of duties below:


Freight Coordinator Duties and Responsibilities


• Look through work orders to determine the amount and type of shipments due, both inbound and outbound.

• Coordinate the logistics of both inbound and outbound freight and obtain and analyze drayage quotes.

• Create and maintain effective liaison with vendors to ensure timely delivery of shipments.

• Evaluate the performance, quality, and pricing of freight vendors, and bring onboard the best in quality and pricing.

• Complete pulls and markdowns, and monitor layaway procedures to ensure that they are current and accurate.

• Lead both onboarding and selection activities, such as monitoring dashboards on a regular basis, and setting up interviews.

• Check the accuracy of freight packaging, ensuring that all packaging slips and transfer slips are available.

• Track, trace and update the status of shipments on a daily basis, using predefined systems.

• Monitor reports on a regular basis, and create and administer billing documents according to protocol.

• Meet key performance indicators to support the department, branch, and product, to meet set company goals.

• Communicate with vendors and suppliers on a daily basis to ensure delivery of shipments in an accurate and timely manner.