Club Lounge Attendant Resume Sample3 min read

Updated on: July 21, 2016

Putting your professional experience and skills on paper is not easy.

The resume was invented for a reason and that was to make sure that a candidate’s abilities can be highlighted in a logical format on a single page.

Make the most of your resume to communicate your abilities, accomplishments and experience to a potential employer.

The following sample will help you in this regard.

 

 

Club Lounge Attendant Resume Sample

 

Liam Moore

700 Rio Hills Drive ● Delray, WV 56032 ● (000) 142-7454 ● liammoore @email .com


 CLUB LOUNGE ATTENDANT

Summary: Extremely energetic and industrious individual with a pleasant personality and an inherent will to help others. Exceptionally well-versed in providing above-par customer services to guests in a VIP lounge setting.

Professional Highlights
• Talented in preparing buffet areas by ensuring that all necessary food and beverage items are presented in an appealing manner
• Highly skilled in replenishing food, beverage and condiments in VIP lounges at regular intervals to prevent food disruption
• Competent in approaching all encounters with hotel guests and coworkers in a friendly and service-oriented manner
• Qualified to coordinate special events and projects in an efficient and timely manner

SKILLS, KNOWLEDGE & COMPETENCIES

• VIP Service Orientation • Food and Beverage Assistance
• Liquor Regulations • Stock Replenishment
• Needs Response • Buffet Area Preparation
• Food Storage Solutions • Procurement
• Club Lounge Servicing • Area Maintenance
• Guest Satisfaction Assurance • Food Handling Laws

KEY ACHIEVEMENTS
• Received Employee of the Year Award for providing exceptional guest services throughout the year 2015
• Introduced the concept of “the extra mile service” and trained 12 other club lounge attendants in working along this concept
• Reorganized the condiments inventory system, thereby streamlining the process so that low supplies were never an issue
• Implemented a series of rules and regulations pertaining to liquor consumption, resulting in fewer untoward incidents involving VIP guests

PROFESSIONAL EXPERIENCE

Club Lounge Attendant
The Hyatt, Delray, WV | 8/2011 – Present

• Greet guests and escort them to the VIP lounge after verifying their access permissions
• Seat guests and provide them with menus for food and beverage items
• Take orders for food and beverages and ensure that all orders are expedited
• Serve orders and refill glasses with alcoholic and non-alcoholic beverages
• Deliver condiments to VIP guests and ensure that condiments stations are restocked

Club Lounge Attendant
Marriott, Delray, WV | 4/2008 – 8/2011

• Welcomed customers / patrons and assisted them in finding appropriate seating
• Coordinated special events and projects by ensuring that food service is properly managed
• Assisted guests with problems with hotel services and escalate any chronic issues to the management
• Responded to inquiries with accurate information pertaining to hotel services and features

Host
The Grand Hotel, Delray, WV | 3/2002 – 4/2008

• Presented menus and provided suggestions according to the specific tastes of each patron
• Suggested beverages to go with main courses and ensured that patrons’ orders were delivered to them on time
• Cleaned tables as soon as guests left and ensured that they were bussed immediately
• Ascertained that the restaurant area was kept clean and sanitized by enlisting the help of janitorial staff

EDUCATION
High School Diploma – 2000
Delray High School, Delray, WV