Service Advisor Resume with Less or No Experience

Updated November 7, 2022
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Service advisors work more commonly in the automotive industry although you may find them in other sectors that have a service to boast of.

They are usually the first person a customer will meet and are required to assist customers in deciphering what they want and how a service advisor may work to fill that demand.

People – with less or no experience – applying for this position will need to ensure that they highlight their attributes and skills in their resumes. The following example shows how this may be done.

Related: Service Advisor Cover Letter

Service Advisor Resume Sample (Less or No Experience)

Carson Cameron
70 Glenn Lily Road
Bowling Green, KY 67311
(999) 999-9999
Email


SERVICE ADVISOR

HIGHLIGHTS 
• Over 2 years of experience as a service advisor
• Demonstrated ability to identify customers’ needs and satisfy them accordingly
• First-hand experience in deciphering vehicle issues by questioning customers
• Proven ability to create and maintain professional relationships with mechanics, technicians, and foremen
• Highly skilled in providing tier-one advisory services

SELECTED ACCOMPLISHMENTS
• Provided a complete advisory package to a corporate client thereby bringing in recurring business for over three years.
• Trained three groups of new hires for working as service advisors by focusing on product knowledge and customer orientation exercises.

PROFESSIONAL EXPERIENCE

Service Advisor
Techautos – Bowling Green, KY
 Apr 2021 – Nov 2022
• Served as the primary point of contact for customers
• Communicated status of job service as necessary
• Worked with customers to identify service needs
• Advised customers of needed repairs when appropriate
• Determined product warranty status and assisted in processing customers’ warranty claims
• Maintained liaison with managers to ensure priority work management

EDUCATION
High School Diploma
Bowling Green High School, Bowling Green, KY –

ADDITIONAL SKILLS
• Excellent customer service skills
• Able to work on a rotating shift
• Sound mechanical knowledge
• Positive attitude
• Exceptional interpersonal skills
• Well-honed computer and accounting skills