Interviewers often create challenging questions when hiring insurance advisors because they need to hire the right ones. Hence, applicants need to make sure that they prepare well in advance before they appear for an interview.
During the Insurance Advisor Interview process, you will be asked many questions to ascertain your insurance advisor skills.
Apart from the usual questions pertaining to your ability to reach out to prospective clients, and develop business, they may ask about your strengths in handling existing accounts. They will also gauge you on how well you handle follow-ups and default accounts.
It is important to remember that an insurance advisor’s interview process will be long, and often tough. You have to ensure that you go through a set of possible questions and answers before you appear for the process. Here is one that can help you:
21 Common Interview Questions and Answers for Insurance Advisor
1. Tell me a little bit about yourself.
I have worked in insurance advisory capacities for 9+ years, 6 of which have been in an insurance advisor position. I began my career as an intern in an insurance company, and quickly made my way up to a clerk’s position, and then, an advisor.
2. What specific duties have you performed in the role of an insurance advisor?
My main work as an insurance advisor is to reach out to both existing, as well as potential clients to provide them with solid information on what the insurance company offers. Specifically, I have handled client outreach programs and information sessions. Also, my work includes determining clients’ specific coverage needs and then providing them with solid plans to meet those needs. In addition, I have been busy creating and expanding customized plans and encouraging clients to invest in the future.
3. Tell me something about the skills that you possess.
I am a very easygoing individual, which makes it possible for me to reach out to people from all backgrounds. I possess demonstrated expertise in figuring out what clients need in terms of insurance coverage, and can effectively create correlating plans. I am also well-versed in determining clients’ financial backbones and keep them abreast of new insurance investment opportunities.
4. What do you like most about this work?
I love meeting new people, and the corresponding challenges in convincing them that buying insurance is a necessity.
5. What do you dislike about this work?
I would not call it a dislike, but I feel a bit low when there aren’t enough clients to deal with.
6. How do you handle conflict in the workplace?
The good thing about this work is that there is hardly any conflict if one does not cross one’s domain. I work as best as I can, without providing unsolicited advice to my colleagues, and it works well that way.
7. Have you ever had a falling out with a client?
I have never had a falling out with any of my clients. But if such a thing does happen, I know exactly what methods to follow to ensure continuing business.
8. What is your greatest strength?
My greatest strength is my ability to work in the office and the field without having favorites. This way, I get to enjoy my work both ways, and I am not any less efficient.
9. What is your greatest weakness?
Perhaps my greatest weakness is my inability to understand that work needs to be done at the office, and I need not bring it home.
10. Describe your perfect work environment?
My perfect work environment is one that is conducive to personal growth and development while maintaining a common company goal.
11. Tell me of a time when you did something and came out shining.
I was once assigned 5 clients who had taken their business elsewhere because of better investment returns. I successfully managed to bring all of them back to the company, within 2 weeks of being assigned the project.
12. How do you handle micromanagement?
I am not too comfortable with micromanagement. However, I do understand that it needs to be done in some instances.
13. Why do you want to leave your present job?
My present office is moving its operations to a location which is a 3-hour drive from my house. It won’t make sense to spend 6 hours commuting each day, as I will be too tired to work well.
14. Why do you want to join our company specifically?
I want to join your insurance company because I have been following its success for over 5 years now, and see that it enjoys a great reputation in the industry. I would love to be a great working member of this system.
15. Are you able to handle rejection?
I feel that rejection and acceptance are both important parts of our personal and professional lives. While rejection does hit hard, I can handle it well.
16. How do you determine which insurance products are viable for different clients?
The first thing that I do is determine what the clients’ needs are. Then, I find out what their financial background is like, and how much they can afford to pay as premium. Putting both of these together gives me a good idea of what the client may need in terms of insurance coverage.
17. On a scale of 1 to 10, where do you rate your communication and interpersonal skills?
Both my communication and interpersonal skills stand at a solid 9.
18. What do you think determines an employee’s progress in a company?
I feel that the ability to work hard and organizational skills are two traits that help employees excel at the workplace.
19. When can you join us if we decide to hire you?
I have already given my notice, and have 13 days till the notice period ends. I can join you within 2 weeks from now.
20. Where do you see yourself in the next 5 years?
I see myself working as an insurance director, with many teams of advisors, and representatives working under me.
21. Do you have any questions for me?
I am highly interested in knowing more about the growth prospects in your organization.