A cover letter for Customer Service resume is the most important document of your job application package.
In fact, it is your first contact with a prospective employer and you do not want to spoil it with sending in just a resume or a poorly written covering letter that does nothing for you.
Look at the following sample which tells what a good cover letter for a customer service position should look like.
Customer Service Cover Letter Example
9 Example Street, #1 EA
Bethel, CT 02311
May 17, 2012
Ms. Natasha Kirk
Manager Admin & HR
2 Quaker Ave
Bethel, CT 02355
Dear Ms. Kirk:
I am very interested in the position of Customer Services Associate at Bloomingdale Stores that was advertised on your website on May 20. My extensive experience and skills in customer service profession makes me the right candidate for this job. With my ability to deliver friendly and courteous service as well as knowledge of presenting a positive image, I am certain to become a key member of your customer service team.
I am a strong candidate for this job because my skillset complements perfectly with your requirements. For instance, I have a demonstrated ability to; welcome guests in a considerate manner, deal effectively with customers of different backgrounds, respond to concerns and resolve issues, perform verifications and maintain records of all clients. My education and experience has enabled me to understand and manage relevant administrative work efficiently with minimum or no supervision.
Furthermore, my friendly attitude combined with my customer care training will allow me to manage problems of Bloomingdale Store’s existing customers and analyze the situational factors in a better way. Likewise, I possess good computer skills including internet, social media, email, MS Office applications and spreadsheets.
Please take out the time to look through my resume which gives additional information about my qualifications and experiences. I will contact your office next week to follow-up and finalize a time of interview. If you need to contact me in the meantime, please call me on my cell phone at (099) 900-9019.
Thank you in advance for considering my credentials for this Customer Services Associate position at Bloomingdale Stores. I look forward to a meeting with you soon.