Taco Bell Team Member Job Description, Duties, and Responsibilities

Updated: January 6, 2023
Position Overview

Working as a team member at Taco Bell is great fun. If you feel happy when helping people, and would like to work in a popular fast-food chain, Taco Bell is just the right place for you.

As a team member at Taco Bell, your main duty will be to welcome customers and take their orders. You will also be required to possess in-depth knowledge of what the restaurant sells so that you can make accurate suggestions.

Working as a Taco Bell team member is not just fun and games though – you also have to do a lot of hard work. Getting orders right, and ensuring that they are delivered to customers on time is very important.

If working as a Taco Bell team member is on the cards for you, we suggest you go through the following list of duties:

Taco Bell Team Member Job Description

• Greet customers, and engage them in conversation in order to determine their specific orders.

• Provide suggestions about orders and present menus.

• Input orders into point-of-sales systems, and confirm orders.

• Calculate order amounts, and inform customers about their payables.

• Provide customers with information on estimated wait times.

• Relay orders to kitchen staff members and follow up on them.

• Process cash and credit card payments, and tender receipts and change.

• Assist in preparing tacos, burritos, quesadillas, and nachos according to specific recipes.

• Inform customers of any specials such as discounts and offers that they can avail of.

• Pack prepared orders, and ensure that they are timely delivered to customers.

• Ensure that dine-in orders are delivered to tables fresh, and on time.

• Take and process additional orders.

• Refill drinks on order.

• Take and handle complaints according to specified protocols.

• Escalate problems and complaints to the restaurant supervisor or manager.

• Check with customers in order to ensure that their dining experience has been positive.

• Maintain a clean and sanitary workplace, including counters, tables, and chairs.

• Ensure the availability of items such as sauce sachets, disposable cutlery, and napkins.

• Check inventory in order to determine stock levels.

• Inform supervisors of low stock levels.

• Create and maintain relationships with vendors to ensure timely delivery of supplies.

Position Requirements

Typically, a high school diploma or a GED equivalent is sufficient to work as a team member at Taco Bell.

If you have had previous experience in another similar fast food restaurant, you may be given great consideration. 

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