Personal Shopper Resume: Sample, Duties, Skills, Tips

Updated on: December 10, 2023

Are you looking to land a job as a personal shopper? Crafting a compelling resume is the first step towards showcasing your skills and experience in this field. A well-crafted resume can grab the attention of potential employers and highlight your suitability for the role.

This page provides a comprehensive guide to help you create an effective personal shopper resume. Whether you’re an experienced personal shopper or just starting in the industry, this resource will provide you with a template, essential tips, and insights into the duties and skills required for success in this role.

Learn how to structure your resume, including a powerful summary, core competencies, professional experience, and education section. Discover how to tailor your resume to highlight your expertise in online order fulfillment, attention to detail, customer service, teamwork, and more.

Take inspiration from the provided resume sample and gain valuable insights into the daily duties of a personal shopper. Find tips to improve your time management, communication skills, and adaptability to a fast-paced environment.

By following this guide, you’ll have a personalized and compelling resume that sets you apart from other applicants. Increase your chances of landing your dream role as a personal shopper and impress employers with your experience, skills, and dedication to exceptional customer service.

Ready to create an outstanding personal shopper resume? Let’s get started!

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Personal Shopper Resume Example

Janet Tyler
Edison, NJ
(000) 652-0212
[Email]


SUMMARY
Dedicated and customer service-focused personal shopper with 7+ years of experience in serving customers at retail stores. Skilled in fulfilling online grocery orders and ensuring timely and accurate delivery to customers. Possesses a strong work ethic, attention to detail, and exceptional organizational skills. A team player who excels in a fast-paced environment while maintaining a high level of customer satisfaction.

CORE COMPETENCIES

  • Online order fulfillment
  • Attention to detail
  • Customer service
  • Teamwork and collaboration
  • Inventory management
  • Cash handling
  • Time management
  • Communication skills
  • Adaptability to a fast-paced environment

PROFESSIONAL EXPERIENCE

Personal Shopper
United Supermarkets, Edison, NJ
5/2018 – Present

  • Fulfilled an average of 50 online grocery orders per day with 100% accuracy and customer satisfaction.
  • Utilized handheld technology to efficiently navigate the store and achieve an average picking time of 15 minutes per order.
  • Maintained a clean and organized work area, contributing to a 20% reduction in misplaced items and a more efficient order fulfillment process.
  • Collaborated with team members to achieve a 10% improvement in order turnaround time, ensuring on-time delivery to customers.
  • Received positive feedback from customers regarding exemplary customer service, resulting in a 15% increase in customer retention.

Retail Sales Associate
Walmart, Edison, NJ
2/2016 – 5/2018

  • Assisted an average of 50 customers per day, providing guidance on purchasing decisions and resulting in 90% customer satisfaction.
  • Restocked shelves accurately and efficiently, reducing out-of-stock situations by 25% and improving product availability for customers.
  • Maintained a cash register with 100% accuracy, processing an average of $2,000 in daily transactions.
  • Proactively resolved customer issues and complaints, resulting in a 95% customer satisfaction rate.
  • Contributed to a 10% increase in overall sales by actively promoting promotional offers and upselling products.

EDUCATION
High School Diploma
Edison High School, Edison, NJ – 2015


Personal Shopper Job Description and Duties

Job Summary:
As a Personal Shopper, your primary responsibility will be picking, packing, and delivering customers’ online grocery orders. You will efficiently navigate the store, carefully selecting the items on customers’ shopping lists and ensuring their freshness and quality. Your goal is to provide a seamless and convenient shopping experience for customers.

Responsibilities:

  • Receive and process customers’ online grocery orders accurately and efficiently.
  • Locate and select the appropriate items from the store shelves.
  • Ensure the freshness, quality, and proper packaging of all items.
  • Communicate with customers regarding any substitutions, out-of-stock items, or product issues.
  • Maintain a clean and organized work area, adhering to safety and sanitation standards.
  • Collaborate with the team to meet productivity and efficiency goals.
  • Provide exceptional customer service and address any customer inquiries or concerns.

Requirements:

  • Must be at least 18 years old.
  • Strong communication skills and the ability to interact with customers in a friendly and helpful manner.
  • Excellent organizational and time management skills.
  • Detail-oriented with a focus on accuracy.
  • Ability to work in a fast-paced and physically demanding environment.
  • Basic computer skills for order processing and inventory management.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Please note that this job description is a general overview, and specific responsibilities may vary depending on location and store requirements. Feel free to ask for any further clarification.


Personal Shopper Skills and Abilities

The skills and abilities required for a Personal Shopper include:

  1. Online Order Fulfillment: Demonstrated ability to fulfill online grocery orders accurately and efficiently.
  2. Attention to Detail: Strong attention to detail to ensure the correct selection of items and adherence to quality standards.
  3. Customer Service: Excellent customer service skills, including the ability to interact with customers in a friendly and helpful manner.
  4. Teamwork and Collaboration: Proven track record of working collaboratively with team members to achieve common goals and meet productivity targets.
  5. Inventory Management: Familiarity with inventory management processes, including tracking and organizing stock levels.
  6. Cash Handling: Proficiency in handling cash transactions accurately and maintaining a cash register.
  7. Time Management: Effective time management skills to ensure prompt and efficient completion of tasks.
  8. Communication Skills: Strong verbal communication skills to interact with customers, address inquiries, and provide assistance.
  9. Adaptability to a Fast-Paced Environment: Ability to thrive in a fast-paced and physically demanding environment, effectively managing multiple tasks and priorities.

It’s important to note that these skills and abilities may vary based on the specific requirements of the role.


How to Write a Personal Shopper Resume?

To write a Personal Shopper resume, follow these steps:

1. Start with a strong summary

Begin your resume with a summary that highlights your experience as a personal shopper and your skills in fulfilling online grocery orders, providing exceptional customer service, and managing inventory. Emphasize your ability to thrive in a fast-paced environment and your dedication to ensuring customer satisfaction.

2. Include core competencies

List the key skills and competencies that are relevant to the role of a personal shopper position. This may include online order fulfillment, attention to detail, customer service, teamwork, inventory management, cash handling, time management, communication skills, and adaptability to a fast-paced environment.

3. Highlight your professional experience

Detail your experience working as a personal shopper, focusing on your responsibilities, accomplishments, and contributions. Include information about the average number of online grocery orders you fulfill per day, your picking time, and any positive feedback or increase in customer retention that you have achieved.

4. Include other relevant work experience

If you have worked in a retail environment or have experience in customer service, include this information as well. Highlight your ability to assist customers, restock shelves, handle cash transactions, resolve customer issues, and contribute to sales growth.

5. Provide your education

Mention your highest level of education, including the school name, location, and graduation year. If you have any relevant certifications or training, include that information as well.

6. Tailor your resume to the employer

Research the specific requirements and preferences of employers and tailor your resume accordingly. Highlight any experience or skills that align with their expectations.

7. Proofread and edit

Double-check your resume for any spelling or grammatical errors. Ensure that the format is clear and easy to read. Use bullet points to organize information and make it easier for employers to scan your resume.

Remember to customize your resume for each job application by using keywords and phrases from the job description. With a well-crafted resume that showcases your skills and experience, you’ll increase your chances of landing a personal shopper position.


Final Thought

Master the art of personal shopping with our comprehensive guide. From resume samples to essential duties, skills, and helpful tips, we’ve got you covered. Level up your career as a personal shopper and impress potential employers with your expertise.

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