Shipping Clerk Job Description and Salary

Job Overview

A Shipping Clerk is an essential role in logistics and supply chain management, responsible for ensuring that products are shipped out efficiently and accurately.

These clerks work in warehouses, shipping departments, or offices and are responsible for overseeing the process of receiving, packaging, and shipping goods.

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Key Responsibilities

1. Order Processing:
   • Review and verify purchase orders and shipping instructions.
   • Confirm product availability and readiness for shipment.
   • Update inventory records and maintain organized documentation.
2. Preparing Shipments:
   • Pack products appropriately to prevent damage during transportation.
   • Select the best shipping methods based on timelines and budget constraints.
   • Create shipping labels and documentation such as packing slips, bills of lading, and customs paperwork.
3. Coordination with Carriers:
   • Schedule and coordinate pickups and deliveries with freight carriers.
   • Maintain communication with shipping carriers to ensure timely delivery of parcels.
   • Resolve any shipping issues or delays with carriers or suppliers.
4. Inventory Management:
   • Monitor inventory levels and assist in stock replenishment.
   • Conduct physical inventory counts to maintain accuracy.
   • Assist in tracking lost or damaged shipments and implementing corrective measures.
5. Customer Service:
   • Address customer inquiries regarding shipping status, delays, and product information.
   • Provide tracking information and updates to customers.
   • Handle any complaints or issues with shipping orders professionally.
6. Compliance and Safety:
   • Ensure compliance with shipping regulations and company policies.
   • Follow safety protocols while handling hazardous materials.
   • Maintain a clean and organized shipping area to comply with health and safety regulations.

Qualifications

Education

• A high school diploma or equivalent is typically required, though some positions may prefer an associate degree.
• Relevant certifications in logistics or supply chain management can be beneficial.

Skills

• Attention to Detail: Ability to ensure accuracy in shipping orders and documentation.
• Organizational Skills: Strong organizational abilities to manage multiple shipments and deadlines.
• Communication Skills: Proficiency in both verbal and written communication for effective correspondence with customers and shipping carriers.
• Technical Skills: Familiarity with shipping software and inventory management systems.
• Problem-Solving Skills: Ability to quickly find solutions to shipping issues and discrepancies.

Experience

• Previous experience in shipping, warehousing, or logistics is preferred but not always required.
• Knowledge of shipping regulations and customs procedures can be advantageous.

Working Conditions

Shipping Clerks typically work in warehouse environments, which may involve physical activity such as lifting boxes and standing for long periods. The job may require working in different weather conditions, especially if shipments are processed outdoors or involving dock work. Shift work is common, and overtime may be necessary during peak shipping seasons.

Salary Expectations

Salary for Shipping Clerks can vary widely based on factors such as location, experience, and the size of the company. As of 2023, the average annual salary for a Shipping Clerk in the United States ranges from $28,000 to $40,000, with an average hourly wage between $13 and $19.

Factors Influencing Salary

1. Experience Level:
   • Entry-level Shipping Clerks may start at the lower end of the salary range, while those with several years of experience can command higher wages.
2. Location:
   • Salaries vary by region, with urban areas generally offering higher pay due to the cost of living and demand for logistics services.
3. Industry:
   • Shipping Clerks employed in specialized industries or with companies that handle high-value products may earn more than those in traditional retail.
4. Company Size:
   • Larger companies with more complex shipping operations may offer better compensation and benefits to attract qualified Shipping Clerks.

Career Advancement

Shipping Clerks can advance within the supply chain management field by gaining additional experience and skills. Potential career paths include roles such as Shipping Supervisor, Logistics Coordinator, or Inventory Manager. Pursuing additional certifications in logistics or supply chain management can also improve advancement opportunities and salary prospects.

Conclusion

The Shipping Clerk plays a vital role in the logistics and supply chain industry by ensuring that goods are shipped accurately and on time. With a balance of administrative and physical tasks, this position can offer a stable career path for individuals looking to enter the field.

As e-commerce continues to grow, the demand for skilled Shipping Clerks is expected to increase, providing opportunities for job security and advancement in the coming years.