Computer Technician Resume Samples [+Job Description, Skills]

Updated: January 4, 2023

Computer Technicians provide end-user technical support to users experiencing difficulties with computer software, hardware, and other computer devices.

They usually work at computer shops, software development, and IT companies, as well as the IT departments of public/private companies and call centers.

How to Write a Perfect Resume for Computer Technician Position?

In order to write a great resume, you should emphasize your skills and qualifications related to troubleshooting and installation of computer/network hardware and software.

Also, draw attention to your communication skills which would help to recognize and resolve the problems of end-users efficiently.

Here are 2 sample resumes for a Computer Technician job. Feel free to use these resume examples as a template to build or update your resume.

Computer Technician Resume Page Banner

Don’t forget to include this Computer Technician Cover Letter in your job application package.

Computer Technician Resume Sample 1

Maria Campbell
588 Teal Street
Concord, NH 64971
(000) 123-4354
[email protected]


COMPUTER TECHNICIAN

PROFILE
Technology-savvy Computer Technician with 8 years of extensive experience in assessing, repairing, and maintaining computers for companies and individuals. Competent in setting up hardware and software, and installing both while following technical protocols.

Efficiently maintains and repairs technological equipment such as routers and peripheral devices. Exceptional talent for installing functional LANs, WANs, and MANs, and managing correlating components. Proven ability to manage security options in order to maintain confidentiality and privacy.

CORE COMPETENCIES
✓ Troubleshooting ✓ Security Handling
✓ Preventative Maintenance ✓ Issue Diagnosis
✓ Systems Setup ✓ Upgrades
✓ Technical Support ✓ Repair Recommendation
✓ Component Management ✓ Downtime Minimization
✓ Operations Optimization ✓ Parts Replacement

KEY ACHIEVEMENTS

  • Successfully eradicated systems downtime, by suggesting the installation of a fully functional backup system.
  • Introduced the concept of preventative maintenance, increasing the life of systems by 75%.
  • Improved the security of the assigned LAN and WAN, by implementing well-planned security measures.
  • Upgraded an entire computer network system to new technology within the provided timeline.

PROFESSIONAL EXPERIENCE

Computer Technician
Good Industries, Concord, NH 
11/2014 – Present
• Perform routine maintenance on assigned computers and LANs and WANs.
• Provide users with information on using their standalone systems and the use of peripherals.
• Manage and troubleshoot problems and errors, as and when they occur, ensuring that downtime is minimized.
• Install and configure computer workstations, and ensure that they are in good working order.
• Install servers, printers, peripherals, teleconferencing equipment, and associated cabling.
• Maintain documentation, policies, procedures, and configuration information as well as those documents used by the help desk.
• Manage security options on software, to ensure that all data remains confidential and safe.
• Perform one-on-one computer coaching to users, and provide them with information on self-help.

Technical Aide
Core Technologies, Concord, NH 
2/2010 – 11/2014
• Assisted users in creating accounts and passwords and showed them the use of each item.
• Provided support for troubleshooting systems, to ensure that downtime is minimized.
• Handled software upgrades and installations, and handled PC imaging and configuration.
• Helped users understand software and hardware functions, according to predefined instructions.
• Created and maintained liaison with vendors for warranty and troubleshooting issues.

EDUCATION
Bachelor’s Degree in Computer Science
New Hampshire State University, Concord, NH 

Computer Technician Resume Sample 2

David Smith
25 South Avenue
Atlantic City, NJ 14147
(000) 999-8765
david @ email .com


COMPUTER TECHNICIAN

Bringing computer troubleshooting acumen and hardware installation skills to maximize the overall efficiency of the company.

PROFESSIONAL HIGHLIGHTS
• Top-performing computer technician with 6+ years of experience in the computer support field
• A+ and MCSE Certified
• Strong command of Microsoft Windows Server
• Excellent computer software and hardware installation skills
• Experienced in LAN and WAN installation

AREAS OF EXPERTISE
– Application Testing – Software Configuration
– Server Images Building – Equipment Maintenance
– Anomalies Identification – Documents Preparation
– Scripting – Patches Installation
 – Application Suppor

WORK EXPERIENCE

Computer Technician
ABC Company, Atlantic City, NJ 
Aug 2018 – Present
• Communicate electronically and personally with computer end users experiencing problems to identify and document problem
• Check with user guides, technical manuals, and support documents to research and find solutions
• Collect, systematize and record problems and solutions log for use by technical support analysts
• Take part in the redesigning of applications and other software
• Provide ongoing support to users regarding systems, network, and Internet connectivity
• Supervise other technical support workers
• Provide advice and training to users

Desktop Support Intern
SpareFoot – Austin, TX
Jun 2017 – Aug 2018
• Assisted in imaging, setup, and deployment of PCs and servers
• Installed PC software and peripherals
• Troubleshoot computer and network-related hardware
• Supported, repaired, and replaced software, hardware, and peripherals
• Developed and improved strong communication, customer service, and technical skills

EDUCATION
BS Degree in Computer Science
The University of Texas, Austin, TX
Major: Computer Networks

ADDITIONAL CAPABILITIES
• Self-motivated with excellent work ethics
• Proven ability to suggest and report any computer peripheral that needs servicing or repairs
• Able to highlight safety hazards and act on them to prevent injury to either users or technicians


Computer Technician Duties and Responsibilities

Before you begin writing your computer technician resume, read the following job description statements to add to your resume.

• Determine users’ technical needs and provide them with appropriate solutions
• Install hardware, software, and device drivers on standalone computers
• Install and configure computer networks including LAN and WAN
• Manage network configurations to ensure that all computers on a network can communicate effectively
• Test computers peripherals, hardware, and software to ensure that they are working appropriately
• Upgrade software, patches, and operating systems on a continuous basis
• Install and configure monitors, keyboards, and printers
• Troubleshoot hardware and software problems
• Act as a technical resource to assist users with resolving computer issues
• Answer tickets and emails about users’ computer problems
• Ensure that all computers are secured effectively by installing and updating antivirus software
• Set up and organize IPs appropriately
• Train users on new software
• Analyze network problems and manage preventative maintenance procedures
• Explain the role of network applications and equipment to the end users
• Maintain documentation of technical maintenance procedures carried out

Computer Technician Skills

• Demonstrated ability to communicate electronically and in person with end users experiencing difficulties in the computer system.
• Well-versed in consulting user guides, hardware manuals, and other documents to research and execute solutions.
• Track record of responding to tickets quickly and recognizing problems immediately.
• Special talent for troubleshooting technical issues faced by users.
• First-hand experience with a wide range of operating systems.
• Functional knowledge of Windows and Unix-based systems.
• Highly skilled in troubleshooting a variety of hardware and branded systems.
• Hands-on experience in finding software problems and resolving issues.
• Proficient in both coding and connectivity procedures and protocols.
• Excellent ability to keep abreast of modern computer technologies.
• In-depth knowledge of popular software and hardware configurations.
• Competent at laying complex networks and upgrading the same.
• Proficient in LAN and WAN repair.
• Particular interest in embedded systems and the engineering involved.

Position Requirements

Computer technicians are usually required to have a degree in computer science. They are employed by every organization that uses technology as a basis for their work.

Computer technicians who have a hardware certification such as an A+ in addition to a technical degree, have more chances of securing a position as a computer technician.




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