Computer Technician Resume Samples and Writing Guide

Updated on: December 4, 2020
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Computer Technicians provide end-user technical support to users experiencing difficulties with computer software, hardware, and other computer devices.

They usually work at computer shops, software development, and IT companies, as well as IT departments of public/private companies and call centers.

How to Write a Perfect Resume for Computer Technician Position?

In your resume for the Computer Technician position, you should emphasize your skills and qualifications related to troubleshooting and installation of computer/network hardware and software.

Also, draw attention to your communication skills which would help to recognize and resolve the problems of end-users efficiently.

Below is a sample resume for a Computer Technician job. Feel free to use this resume as a template to build or update the resume.

Don’t forget to include this Computer Technician Cover Letter in your job application package.

Computer Technician Resume Sample 1

Maria Campbell
588 Teal Street, Concord, NH 64971
(000) 123-4354
[email protected]


COMPUTER TECHNICIAN

PERFORMANCE PROFILE
Technology-savvy Computer Technician with 8 years of extensive experience in assessing, repairing, and maintaining computers for companies and individuals. Competent in setting up hardware and software, and installing both while following technical protocols.

Efficiently maintains and repairs technological equipment such as routers and peripheral devices. Exceptional talent for installing functional LANs, WANs, and MANs, and managing correlating components. Proven ability to manage security options in order to maintain confidentiality and privacy.

PERFORMANCE HIGHLIGHTS

  • Successfully eradicated systems downtime, by suggesting the installation of a fully functional backup system
  • Introduced the concept of preventative maintenance, increasing the life of systems by 75%
  • Improved the security of the assigned LAN and WAN, by implementing well-planned security measures
  • Upgraded an entire WAN to new technology, within the provided timeline

PROFESSIONAL EXPERIENCE

Computer Technician
Good Industries, Concord, NH 
11/2014 – Present

• Perform routine maintenance on assigned computers and LANs and WANs
• Provide users with information on using their standalone systems, and the use of peripherals
• Manage and troubleshoot problems and errors, as and when they occur, ensuring that downtime is minimized
• Install and configure computer workstations, and ensure that they are in good working order
• Install servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain documentation, policies, procedures, and configuration information as well as those documents used by the help desk
• Manage security options on software, to ensure that all data remains confidential and safe
• Perform one on one computer coaching to users, and provide them with information on self-help

Technical Aide
Core Technologies, Concord, NH 
2/2010 – 11/2014

• Assisted users in creating accounts and passwords and showed them the use of each item
• Provided support for troubleshooting systems, to ensure that downtime is minimized
• Handled software upgrades and installations, and handled PC imaging and configuration
• Helped users understand software and hardware functions, according to predefined instructions
• Created and maintained liaison with vendors for warranty and troubleshooting issues

EDUCATION
Bachelor’s Degree in Computer Science
New Hampshire State University, Concord, NH 

CORE COMPETENCIES
✓ Troubleshooting
✓ Security Handling
✓ Preventative Maintenance
✓ Issue Diagnosis
✓ Systems Setup
✓ Upgrades
✓ Technical Support
✓ Repair Recommendation
✓ Component Management
✓ Downtime Minimization
✓ Operations Optimization
✓ Parts Replacement

Computer Technician Resume Sample 2

David Smith
25 South Avenue
Atlantic City, NJ 14147
(000) 999-8765
david @ email .com


COMPUTER TECHNICIAN

Bringing computer troubleshooting acumen and hardware installation skills to maximize the overall efficiency of the company.

PROFESSIONAL HIGHLIGHTS
• 7+ years’ experience in the computer support field
• A+ and MCSE Certified
• Strong command of Microsoft Server 2008
• Excellent computer software and hardware installation skills
• Experienced in LAN and WAN installation

AREAS OF EXPERTISE
– Application Testing
– Software Configuration
– Server Images Building
– Equipment Maintenance
– Anomalies Identification
– Documents Preparation
– Scripting
– Patches Installation
 – Application Suppor

WORK EXPERIENCE

Computer Technician
ABC Company, Atlantic City, NJ 
May 2008 – Present

• Communicate electronically and personally with computer end users experiencing problems to identify and document problem
• Check with user guides, technical manuals, and support documents to research and find solutions
• Collect, systematize and record problems and solutions log for use by technical support analysts
• Take part in the redesigning of applications and other software
• Provide ongoing support to users regarding systems, network, and Internet connectivity
• Supervise other technical support workers
• Provide advice and training to users

Desktop Support Intern
SpareFoot – Austin, TX | Summer 2007

• Assisted in imaging, setup, and deployment of PCs and servers
• Installed PC software and peripherals
• Troubleshoot computer and network-related hardware
• Supported, repaired, and replaced software, hardware, and peripherals
• Developed and improved strong communication, customer service, and technical skills

EDUCATION
BS in Computer Science
The University of Texas, Austin, TX | 2008
Major: Computer Networks

ADDITIONAL CAPABILITIES
• Self-motivated with excellent work ethics
• Proven ability to suggest and report any computer peripheral that needs servicing or repairs
• Able to highlight safety hazards and act on them to prevent injury to either users or technicians





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