A resume for a Broadband Technician should draw the attention of the reader towards your skills in providing service installation, disconnection and service changes for both residential and corporate customers.
Also, include your experience in after-sales services such as troubleshooting and repairing procedures. Don’t forget to include relevant keywords in your resume. The following example will provide you with a better idea.
Broadband Technician Resume Sample
Jacob Sellers
7 Brown Road, Auburn Hills, MI 77772
Phone: (999) 992-9979, Email
BROADBAND TECHNICIAN
SUMMARY
• Over 9 years of extensive experience as a Broadband Technician
• Highly skilled in installing, disconnecting and repairing broadband services for individual customers and corporate settings
• Thorough understanding of using appropriate tools and equipment
• Good dexterity of hands
• Demonstrated ability to climb poles and operate extension ladders
• Ability to work in confined spaces
• Good mathematical abilities
• Exceptional communication and time management skills
ACCOMPLISHMENTS
• Installed broadband services successfully in an industry setting with complex Linux and Windows integrated systems
• Named Employee of the Quarter for managing maximum installations in a prescribed amount of time
PROFESSIONAL EXPERIENCE
ABC TLC – Auburn Hills, MI | 2011 – Present
Broadband Technician
• Install and disconnect broadband services as and when required
• Provide troubleshooting services in the event of issues within a system
• Educate customers regarding the use of service and preventive measures
• Determine customers’ current service levels and suggest upgrades and downgrades
• Complete work orders and other pertinent documentation
Multilynx – Auburn Hills, MI | 2009 – 2011
Broadband Technician
• Installed, repaired and tested all kinds of broadband products including; IPTV, HSI, Networking, VDSL, and High Definition TV
• Troubleshoot technical problems and issues
• Managed protocols and procedures required to use hardware and tools used in managing broadband services
EDUCATION
BS in Computer Networks
The University of Miami
GPA: 3.5