Healthcare Enrollment Specialist Resume Sample

Updated on: November 20, 2020
Healthcare Enrollment Specialist Resume Page Image

Enrollment specialists are mostly hired by healthcare facilities. If this is the position that you want to apply for, you need to write your resume in a way that tells the human resources manager that you have what it takes to work in enrollment.

Particularly, you must highlight that you can effectively respond to queries, and assist patients by enrolling them in healthcare programs at the facility.

As an enrollment specialist, your resume should reflect your knowledge of actively monitoring patients’ files, and implementing procedures required for enrollment.

In addition, your resume should emphasize your ability to run reports, and use data to update patient databases.

The following is a resume sample made especially for an enrollment specialist position:

Healthcare Enrollment Specialist Resume Example

Cynthia Adams
96 Spring Road, Homer, AK72946
(00) 100-1039

Enrollment specialist, with 7+ years of a solid track record of enrolling patients for new facilities, and on recently onboarded practitioners’ list. Highly competent initiating enrollment processes, contact information collection, and verification. Exceptionally talented in maintaining updates and thorough knowledge of non-commercial payer enrollment obligations.

•• Information Obtainment
•• Insurance Verification
•• Database Management
•• Data Entry
•• Patient Records Management
•• Healthcare Access
•• Retention
•• Patient Relations
•• Enrollment Facilitation
•• Patient Education
•• Information Dissemination
•• Outreach and Advocacy


Enrollment Specialist
United Health Group, Homer, AK
8/2018 – Present
• Respond to questions asked by patients and prospective patients
• Provide information on enrollment eligibility and processes
• Oversee outreach and advocacy activities that promote the facility’s services
• Plan, facilitate, and host enrollment activities
• Provide assistance to patients and prospects for enrollment into their desired programs
• Process inbound enrollment documentation such as applications and requests for applications
• Oversee the entry of enrollment applications into the system

Selected Achievements
• Singlehandedly developed and implemented a patient outreach program, as a result, increased interest in the facility
• Successfully punched in all 800 patient enrollments into the database, within one shift
• Introduced the concept of patient education, hence, decreased the number of incoming queries

Enrollment Officer
Aetna Healthcare, Homer, AK
2/2015 – 5/2018
• Serviced telephone calls by providing the right enrollment information
• Responded to requests for enrollment follow-ups
• Assisted patients in filling out enrollment forms, and ensured proper documentation was available
• Supported enrollment verification and approval procedures
• Investigated invalid requests, and respond in a timely manner
• Ensured the integrity of all information being punched in into the system
• Obtained and accurately verified information of all prior authorizations

High School Diploma
Homer High School, Homer, AK – 2012

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