An interview is nothing more than an insight into what your capabilities as an eventual employee are.
But it cannot be taken with a pinch of salt. It is the last step in the job application process and needs to be taken seriously.
Most interviews are predictable. You’re asked why you want to work for the company, and what makes you an excellent contender for the position that you are being interviewed for.
The tricky part comes in when you are asked questions about the job itself.
Here is a set of interview questions and answers for the position of a lead sales associate to help you prepare for an impending interview:
Lead Sales Associate Interview Questions and Answers
1. What was your journey to the position of a lead sales associate?
7 years ago, I started my career as a retail intern at a big retail concern. From then on, I have worked as a sales associate for 5 years, until promoted to the position of a lead sales associate. The journey has been incredible. I have learned a lot, and I am still yearning to learn more.
2. What duties exactly have you performed in this role?
As a lead sales associate, I have been actively providing store managers with assistance in ensuring the smooth running of their domains. In addition to this, I have been busy ensuring that the dynamics of the sales floors are appropriately managed, including handling staff training needs, overseeing stock and inventory management, ensuring delivery of quality customer services, and ascertaining that the overall maintenance and upkeep of the store is kept a priority.
3. In your opinion, what is the one skill that is most important in an individual working as a lead sales associate?
I believe that working in this position requires an amalgamation of skills to succeed. If asked to pick one, I’d say one has to be a jack of all trades.
4. What is the most challenging part of working as a lead sales associate?
Challenge is a constant when you’re working as a lead sales associate. The most challenging part of working in this position is perhaps handling diverse tasks at the same time, ensuring that all of them are perfected.
5. Tell us about a time when your communication skills saved the day.
An escalated issue reached me, where a customer accused a sales associate of stealing his wallet. 20 minutes of arguing and cross-checking led to the revelation that the customer was lying for unknown reasons. I managed to make him slip by engaging him in details of the incident.
6. Where do you see yourself professionally in the next 5 years?
I am aspiring to lead a sales department soon, a feat that I am working diligently towards.