Your ability to do something (and do it right) is what determines if you are a good fit for a postmaster job. The better you are at doing something that is important to a hiring manager, the more brownie points you collect in your kitty. Making sure that your skills and abilities are clearly communicated to the person who will decide if you will be working for him is imperative.
Resumes and cover letters are two basic tools that communicate your skills and abilities to do an array of tasks. Making good use of these two avenues will eventually lead you to a successful job application. How do you make sure that what you write will be perceived as positive? Well, there is no actual formula to ensure this, but what you can do is stay as relevant as possible. For instance, if you are applying for the position of a marketing manager, make sure that you mention how great your customer outreach skills are, and how well you communicate with people from diverse backgrounds.
As long as you work along the lines of conformity (in terms of what the employer wants from you), you should be okay. The minute you fall off tangent, you risk losing the plot. If a hiring manager is looking for A, do not make him settle for B. Here is a list of skills and abilities (for a postmaster position) that you can place on your resume and / or cover letter:
• Skilled in operating both large and single unit postal facilities and supervising carrier groups in performance of distribution and delivery
• Effectively able to implement and adhere to approved programs as they apply to local postal requirements
• Highly experienced in creating, submitting and administering budget plans for the postal facility
• Well-versed in interviewing, hiring, training and inducting new employees at different levels with the postal office
• Deeply familiar with handling window transactions and performing distribution tasks as the workload requires
• Hands-on experience in organizing and supervising activities such as processing of incoming and outgoing mail
• Deep insight into preparing and submitting detailed and summarized reports of postal office activities to supervisors
• Demonstrated expertise in resolving issues and disputes between workers and customers, aiming to ensure customer satisfaction and repeat business
• Adept at participating in the daily activities of the postal office, targeting at ensuring high levels of customer services
• Proficient in providing customers with information on available services and products, and assisting them with details such as required postage on their mail