Even though you may be above the age of retirement, it is not the end of the professional life. You can still bag a job. So maybe the last job you held was that of a CEO of a marketing firm but if you write that down in your resume, it might put off the reader a bit – not because of anything else but the fact that he might feel that you are overqualified to work such as retail sales associate position. Even if that is exactly what you aspire to do now.

Resume building as a senior citizen can be a bit tricky. But it is not an impossibility and a well-built resume can land you a job regardless of your age. Here are a few tricks you need to follow:

• Downplay job titles
• Highlight as many transferable skills as you can
• Include recent information only
• Put in volunteer information to fill in gaps

And you are ready. Any accomplishments that you have to your name should be relevant to the job that you are applying for. If you have a work history spanning over 20 years, pick up skills and achievements that relate to the position in question – ignore the rest for the time being.

 

Senior Citizen Resume Sample

 

James Trevor

102 Hart Street ● Providence, RI 10284 ● (999) 999-9999 ● jamestrevor @ email . com


RETAIL SALES PROFESSIONAL

Performance Summary: Positive, upbeat with extensive experience working in a sales and customer service  oriented environments. Hardworking and conscientious, combined with high enthusiasm to work towards not just achieving goals but exceeding them constantly. Particularly effective in making strong connections with customers by putting to use effective listening skills and providing expert shopping advice.

PROFESSIONAL HIGHLIGHTS

• Hands-on experience in inspiring customers to buy products, celebrating purchases and creating a lasting positive impression
• Documented success in achieving a high level of sales performance and results, aimed at meeting individual and company goals
• Adept at effectively handling customer complaints and ensuring business retention and recurring sales opportunities

CORE SALES COMPETENCIES

• Upselling• Merchandising• Display Maintenance
• Product Demonstration• Account Management• POS Operations
• One-on-one Sales• Inventory Handling• Stocking
• Loss Prevention• Vendor Relations• Customer Service

KEY ACHIEVEMENTS IN SALES
• Increased customer base from 8500 for 9200 by employing exceptionally customer-centered acumen
• Reactivated 500 dormant customer accounts, presently providing a business of $28000 annually
• Revamped 8 marketing displays which increased customers’ interest manifold in the store
• Reined in 18 retail promotional events from 1992 to 1999

VOLUNTEER WORK

The Kids’ Store, Providence, RI | 6/2010 to Present
Volunteer Sales Person
• Greet customers and provide them with information on location of products
• Assist them in choosing age-appropriate toys and clothes
• Provide customers with information on quality, prices and features of products
• Supervise children in play area while their parents shop
• Assist shoppers in choosing products and lead them through the payment procedure
• Take active part in promotional and sales events
• Engage children in conversation to determine their interests in activities and toys

RELATED WORK EXPERIENCE

Macy’s, Providence, RI | 6/1992 to 8/1999
Retail Sales Associate
• Welcomed customers as they arrive and responded to their requests for information
• Escorted customers to choice of aisles and assisted them in locating products
• Provided product information and demonstrated product features
• Made customers aware of product warrantees and return policies
• Assisted customers through payment procedures and arranged for deliveries to be made
• Packed purchases and assisted customers in carrying bagged items to their cars
• Provided customers with aftersales services over the telephone and in person
• Serviced complaints and handled exchanges and returns

EDUCATION
ST PETER’S COMMUNITY COLLEGE, Providence, RI
AAS – Customer Service