Real Estate Receptionist Job Description
Real estate receptionists perform all the duties that general receptionists perform in other industries – plus some more.
Since the real estate industry requires everyone it hires to be on his or her toes all the time, it is imperative that one makes a special effort, especially if one is working at the reception.
A receptionist at a real estate agency greets clients when they arrive at the office, provides preliminary information regarding property listings, and ensures that a real estate agent is assigned to each client.
To work as a real estate receptionist, it is imperative that a candidate is exceptionally organized and communicative. A high school diploma or a GED is imperative to work in this role and if one has some experience working as a receptionist in any organization, it will be a plus.
However, some real estate agents may require that additional training be given to receptionists that they hire so that they can handle real estate-related queries with ease and in an accurate fashion.
Depending on the size and type of real estate agency that you are working for, you may be asked to provide assistance with advertising work and handle the inventory of supplies for the office.
Some duties to include in a real estate receptionist resume include:
Real Estate Receptionist Duties for Resume
- Greet clients to the office and communicate with them to determine their purpose for the visit.
- Respond to inquiries regarding available properties and property prices in different areas.
- Assist clients in determining an estimate for their own properties by looking through similar listings.
- Assign real estate agents to walk-in clients based on the areas that they cover and their specific expertise.
- Schedule appointments between agents and clients based on the availability and convenience of both parties.
- Perform follow-up duties to ensure that all meetings are successfully carried out.
- Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
- Provide support in creating informational documents such as brochures and flyers to attract new clients.
- Create and maintain liaisons with vendors and suppliers to ensure that appropriate solutions for obtaining supplies and office equipment are made.
- Receive, sort, and distribute incoming mail to intended recipients within the office and make arrangements for outgoing mail to be delivered to the courier.
- Manage invoicing and payments by ensuring that all payment instruments are properly handled through the bank.
- Provided support in handling travel arrangements for property managers and agents and managing meetings by taking and recording minutes.