Hair Salon Receptionist Resume Sample

There are many things you can do to make your resume the best amongst the lot that a prospective employer receives. The first and foremost is to make sure that it is different from the rest. How will you do that? By not following the norms of resume writing and sticking to what is pertinent.

In order to figure out exactly what is pertinent, you will need to do a little bit of work. If you are applying to a particular company, finding out what they are looking for is foremost. Once you know, you can tweak the information in your resume accordingly.

 

Hair Salon Receptionist Resume Sample

 

Tara Manning

800 First Street ● Volcano, HI 96785 ● (999) 999-9999 ● tara_man @ email . com


HAIR SALON RECEPTIONIST

Performance Profile: Service-oriented, well-organized individual with extensive experience in handling first contact activities in a salon environment. Able to effectively and efficiently provide information according to the salon’s set protocols.

• Demonstrated expertise in scheduling appointments and following up on them to ensure appropriate time management of salon personnel
• Qualified to provide information of salon facilities with a view to convert queries into business opportunities
• Unmatched ability to upsell retail products, with special focus on the requirements of clients
• Highly experienced in handling cash drawers by accurately managing payments for services rendered

CORE COMPETENCIES

• Scheduling • Follow-up • Tier-1 Services
• Upselling • Records Management • Inventory Control
• Service Reservations • Staff Assignments • Conflict Resolution
• Support Services • Consultation • Facilities Maintenance

PROFESSIONAL EXPERIENCE

BLONDIES, Volcano, HI (5/2014 to Present)
Hair Salon Receptionist

• Greet new and existing clients and inquire into their needs for salon services
• Provide information regarding services and associated prices provided by the salon
• Assist clients in determining the type of service that will suit them and ensure an appropriate staff member is assigned to them
• Schedule appointments with clients over the telephone and in person and send reminders a day earlier
• Engage clients in conversation with a view to sell them the salon’s retail products
• Assist in conflict resolution with a view to retaining clients and repeat business
• Create and display information of the salon’s services and products in display windows
• Assist with hair styling and other salon services in the event of staff shortages
• Ascertain the cleanliness of the reception area and ensure that proper inventory of salon supplies is maintained

Key Achievements
• Increased client base 66% by employing exceptional first contact manner, resulting in word of mouth marketing
• Decreased instances of dissatisfaction by ensuring assignment of “right staff member” for each type of service
• Retained an important client who threatened to take her business elsewhere following a particularly bad hair job, by offering her a redo free of cost
• Handled a series of salon support services during a particularly busy time, in the event of staff shortages

JC PENNY, Volcano, HI (11/2012 to 5/2014)
Shampoo Assistant

• Conferred with clients to determine their hair types and provided them with information on which products to use
• Washed, conditioned and massages client’s hair according to their specific instructions
• Dried clients’ hair, making it ready to be blow dried or straightened or curled
• Assisted in handling inventory of salon supplies by ensuring that all needed items are available
• Ascertained that robes and towels are gathered after use and washed and dried properly

EDUCATION
ROSTER HIGH SCHOOL, Volcano, HI – 2012
High School Diploma






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