Cover letters for guest service positions are required to possess a lot of energy; if you can make a guest happy, there is no better employee than you.
However, convincing an employer that you are a good guest service employee is not easy. Therefore, it is imperative that your cover letter speaks volumes about your abilities.
Let us take the example of a night porter’s position. Night porters provide services to guests during the night. These services may include cleaning, stocking beverage areas, or tidying the reception area.
They may act as doormen and even ensure that the exterior of the building is kept clean. Night porters are also expected to greet guests arriving at night and to direct them to the right contact person.
Additionally, they may be supposed to assist the janitorial staff with cleaning stairways, emptying wastebaskets, washing windows, and setting up tables and chairs for guests.
Related: Night Porter Resume
Here is a great sample cover letter for the night porter job.
Night Porter Cover Letter Sample
6790 Central Avenue
Jersey City, NJ 67900
March 7, 2022
Mr. Gregory Thomas
Manager Human Resources
Mount Hope Hotel
3452 Symes Road
Jersey City, NJ 73890
Dear Mr. Thomas:
I am eager to work as a night porter for Mount Hope Hotel. I have been working in the hospitality industry for almost a decade now and consider myself an ace at providing exceptional guest services.
I love working at night which is why working during the night would be natural for me. I possess a sound knowledge of hotel regulations and am able to efficiently utilize guest history profiles to provide the best in guest services at all times. From welcoming guests, to cleaning and in-room services, I perform each activity with precision and hard work. Believing in the cliché that the first impression is the last impression, I strive extremely hard to ensure that the hotel premise is clean and tidy at all times – even if I need to physically clean and mop myself!
I am a people-focused person, which is the reason behind my success in converting guests into regular clients. While idle chit-chat is not something I believe in, I confer extensively with guests to determine their needs and to fulfill them in a timely and efficient manner. This attribute has helped me become a “favorite night porter” for many of the hotel’s patrons who ask for me specifically when they arrive.
I will call your office at the end of this week to ask for an interview so I can further elaborate on my claims. Thank you for your time in reviewing my application credentials. I look forward to meeting with you in person soon.