Telemarketing is thriving. In a world where too many companies are aggressively fighting for the same customer, hiring a good telemarketer is what makes the difference.
A telemarketer resume simply needs to sell itself. But how?
First of all, you will need to fill the resume only with relevant information. Secondly, put it in an attractive format.
Take a look at the example below to get a better idea:
Related: Telemarketer Cover Letter
Sample Resume for Telemarketer Position
Henry Wright
110 N Main Street, Mechanic Falls, ME 11212
(000) 000-1454
henwri @ email . com
❖❖❖ TELEMARKETER ❖❖❖
PROFILE
• 17 years of innovation in telemarketing working for high-profile companies.
• A dynamic individual who uses creativity and communication skills to develop business opportunities.
• Highly experienced in identifying prospects and setting up appointments with them, with the aim of increasing the customer base.
HIGHLIGHTS
• Operating telephone equipment and automatic dialing systems.
• Handling marketing pitches over the telephone to provide prospective customers with product and service information.
• Influencing customers to buy services and products by delivering prepared sales talks.
• Taking orders by taking and recording correct information such as customer name, order type, and quantity.
AREAS OF EXPERTISE
• DND Lists Management • Marketing Pitches
• Sales Closing • Database Backup
• Order-filling • Outbound Calling
• Sales Solicitation • Inbound Calls Handling
• Follow-up • Lead Generation
• Sales Scripts Adjustment • Markey Surveys
PROFESSIONAL EXPERIENCE
Telemarketer
Valpal, Mechanic Falls, ME
July 2015 – Present
Key Achievements
• Increased customer base by 35% through extensive cold calling endeavors, over a period of 8 months.
• Provided training to new telemarketers in performing telemarketing work by employing “non-intrusive” calling and questioning methods.
Key Responsibilities
• Refer to the provided list of prospective customers and eliminate DND prospects from it
• Call potential customers using dedicated telephone systems and introduce self and the company
• Provide information regarding the company and the services that it offers and gauge potential customers’ interest
• Assist potential customers in understanding product lines and aftersales services
• Inquire into if prospects would like to acquire further information regarding their products of interest
Telemarketer
Some Company, Mechanic Falls, ME
Jan 2012 – July 2015
Key Achievements
Compiled a DND (Do Not Disturb) list of over 50,000 fields, reducing the chances of telemarketers calling “dead” prospects. Generated a list of 1000 possible leads, 884 of which were converted into business-giving customers.
Key Responsibilities
• Ask for appointment times and dates so that a more detailed liaison can be arranged
• Take and service inbound calls by providing needed information and/or transferring calls to designated personnel
• Provide sales personnel with information on good leads and add notes to information stubs
Appointment Setter
Imatrix, Mechanical Falls, ME
May 2009 – Jan 2012
• Made outbound calls to solid leads and inquired into their preferred time and date for meeting with sales personnel
• Provided prospective customers with additional information on products and services
• Noted downtime and dates for a meeting and ensured that this information was handed over to sales personnel
• Assisted in taking inbound calls and provided information regarding the company and its services and products
• Provided support in handling incoming emails for information and complaints
EDUCATION
High School Diploma
SMITH FALLS HIGH SCHOOL, Mechanical Falls, ME – 1998