Salon Assistant Manager Resume Sample

Updated July 3, 2016

A compelling salon assistant manager resume can do wonders for your chances of gaining employment. Never, we repeat, never lie in a resume. Remember that in these highly technological times, your life on social media is an open book, and unless you are very careful, what you have done academically, professionally and even socially is information that will be readily available to a hiring manager. Any discrepancy in the information provided by you in a resume as opposed to that available on social media, can be your biggest enemy.

Use a resume format that is easy to read and holds information that the hiring manager wants to read. Here is a format that you can work on:

 

Salon Assistant Manager Resume Sample

 

Barbara West

7036 Latham Drive ● Plano, TX 89021 ● (000) 142-5798 ● babwest @ email . com


ASSISTANT SALON MANAGER

Professional Summary: Ambitious, sales-driven and customer service-oriented individual with vast experience in assisting in managing large-scale salons to meet their operational and sales goals. Well-versed in recruiting, selecting and training salon staff to meet the salon’s specific requirements to provide exceptional customer services.

HIGHLIGHTS

• Hands-on experience in communicating job expectations to staff members with a view to ensure maintenance of productivity standards
• Well-versed in establishing strategic goals by gathering pertinent business, financial and operations information and identifying and evaluating trends and options
• Demonstrated ability to generate recurring business through implementation of customer-service oriented policies
• Effectively able to live up to customers’ expectations by creating and maintaining an environment of comfort and security

CORE COMPETENCIES

– Retail Sales – Quality Maintenance – Staff Training
– Personnel Management – Health and Safety Cash Handling
– Appointments Handling – Profit Calculation – Trend Analysis
– Salon Promotion – Complaint Handling – Staff Motivation

KEY ACHIEVEMENTS
• Increased clientele by 48% by indulging in aggressive marketing and promotion activities
• Decreased energy costs by 85% by suggesting use of alternative energy sources such as solar panels
• Reduced equipment cost by 50% by bringing onboard a local salon equipment vendor
• Captured 28% of the market share in salon businesses, the highest captured by one entity in the city since 1998

PROFESSIONAL EXPERIENCE

Great Clips, Plano, TX (5/2013 to Present)
Assistant Salon Manager

• Oversee appointment books to ensure that all appointments are in check and that follow-up have been made
• Greet clients and assist them in determining their needs for salon services
• Provide detailed information regarding available services and procedures and their costs and time durations
• Assign staff members to clients, based on member expertise and clients’ specific needs
• Handle cutting, styling and coloring duties in the absence of staff members or during rush hours
• Manage administrative tasks such as maintaining supplies inventories and liaison with vendors and suppliers
• Engage clients in conversation to get them interested in the salon’s retail products
• Resolve clients’ complaints with a view to ensure recurring business and client satisfaction
• Identify staff training requirements and ensure that new staff members are properly trained and inducted
• Analyze period profits and create and maintain forecasts and market trend analysis

1st Avenue Salon, Plano, TX (1/2010 to 5/2013)
Front Desk Assistant

• Greeted clients and responded to their queries regarding services and salon products
• Scheduled appointments and made follow-up calls, and ensured that appropriate staff members are assigned to clients
• Provided information regarding types and costs of salon services
• Processed payments for rendered services and engaged clients in conversation in a bid to make them feel welcome
• Market and promote salon’s retail products and indulge in suggestive selling activities to increase revenue

EDUCATION
High School Diploma – 2009
Plano Public Schools, Plano, TX