Beauty Salon Manager Job Description for Resume

Updated on: August 24, 2016

The work of a beauty salon manager requires consummate skills in supervision and management. If you are good in both these areas, you have great potential to work as a beauty salon manager. A beauty salon manager also needs to be exceptionally customer service-oriented as s/he handles clients on a daily basis, and is responsible for ensuring their satisfaction. If you are a good communicator, possess exceptional mannerisms and can handle busy salon traffic, this work is for you.

When you apply for a beauty salon manager position, make sure that you know all there is to know about the work. Apart from handling the usual first-tier work, you will be responsible for providing therapeutic advice to clients and even handle retail products selling duties. Some other duties that you will perform in this role include:

Beauty Salon Manager Job Description for Resume

• Greet clients as they approach the reception and inquire if they have appointments
• Provide clients with information regarding beauty therapy services and arrange for appointments to be set
• Examine clients’ hair and skin and provide them with feedback regarding condition and possible solutions
• Inquire into any allergies that clients may have and ensure that this information is properly logged into the client database
• Provide clients with information on what products suit their skin and hair types and endorse salon’s retail products
• Assign therapists to each client, based on the client’s requirements and the specific expertise of the assigned therapist
• Provide assistance with beauty therapies and procedures, especially during rush hours
• Oversee staff members’ training needs and ensure that each staff member is trained according to the salon’s procedures and policies
• Hire new staff members based on their individual competencies and train them to work according to the salon’s rules
• Meet the salon’s financial targets by selling retail products, by endorsing them at checkout time
• Handle clients’ complaints by ensuring that they are properly serviced, focused on client satisfaction and repeat business opportunities
• Ascertain that reception, service rooms and waiting areas are kept clean and sanitized at all times
• Create and maintain effective liaison with vendors and suppliers to ensure timely delivery of salon supplies and equipment