Disability Case Manager Interview Questions and Answers

Updated on: June 29, 2017

Interviews for disability case manager position can reveal a great deal about job candidates – an interviewer focuses on determining what a job seeker is worth by gauging his or her body language, and through the usually rapid fire questioning that follows.

The whole process can be quite overwhelming for an individual who is sitting at the wrong side of the table, unless he or she is prepared for what is going to be thrown at them.

Some possible interview questions (and their answers) are provided below for your reference:



Disability Case Manager Interview Questions and Answers

What encouraged you to take up work as a disability case manager?
I believe it is the mere thought of helping people with disabilities lead a near-normal life that encouraged me to take up this work as a career.

What type of experience and skills do you possess that make you an excellent contender to work as a disability case manager with our organization?
I have been working as a disability case manager for over 7 years now, and possess great insight into determining clients’ needs for services, and then ensuring that they are provided with identified services in a timely manner. In addition to this, I am well-versed in liaising with both government and private organizations to ensure delivery of exceptional disability services to my clients, and can effectively review claims, and arrange for back to work options for clients with both physical and emotional disabilities.

How challenging do you find this work to be?
There is no doubt in the fact that the work of a disability case manager is challenging. However, I do not find any aspect of it to be so challenging that it is undoable!

What is the most difficult case that you have had to handle up till now?
I was recently assigned a 16 year old client who had been declared emotionally disabled due to the fact that she was a victim of domestic abuse. However, on my first analysis, I was surprised to discover that she wasn’t completely emotionally disabled, which led me to fight her inherent reluctance to interact with the society. It was quite a challenging case.

How do you handle not getting emotionally involved with your clients?
I must admit that staying emotionally detached is quite a challenge. But years of training in this has made me immune to my inner human that insists on becoming emotionally involved in all my cases. I manage to keep a balance.

What are your 5 year career plans?
Within the next 5 years, I hope to be working as a specialist in disability case management, working towards the good of people with debilitating emotional, mental and physical disabilities.