Automotive Service Manager Resume Sample

April 13, 2017


Mutating a resume to make it look “cool” is hardly going to impress a hiring manager.

Unless the hiring manager specifically asks for a resume that is full of color and design because he wants to gauge your artistic skills, refrain from sending in a resume like this.

Stick to good old-fashioned black on white!

What follows is a sample resume for an automotive service manager for you to look through:


Automotive Service Manager Resume Sample



William Gates

99 Pine Street | Joelton, TN 19022 | (000) 524-9012 | williamgates @ email .com


Customer service-oriented, methodical, industrious and opportunistic.

15+ years progressive experience in handling both technical and managerial ends of an automotive service concern including 8 years specifically in managerial capacities. Highly skilled in building a loyal clientele by employing exceptional marketing abilities, along with a track record of maintaining good employee relations.

• Effectively create goals and objectives for the facility, including annual budgets and marketing plans
• Qualified to providing training to technicians to ensure that their skills are kept updated
• Competent in assigning and designating job duties to staff members according to their specific talents and limitations
• First-hand experience in creating and maintaining effective liaison with external vendors and suppliers


✓ Training and Development ✓ Service Requirement Identification
✓ Vendor Liaison ✓ Productivity Oversight
✓ Troubleshooting ✓ Clientele Building
✓ Recordkeeping ✓ Cost Reduction
✓ Equipment Selection ✓ Marketing Plans
✓ Equipment Operational Safety ✓ Inventory Management



Southern Auto Group, Joelton, TN | 2009 – Present
Automotive Service Manager
• Effectively create schedules for staff members and technicians and ensure that they are properly implemented
• See to technicians’ training needs by overseeing their work and gauging where improvements can be made
• Create and implement training and skills updating sessions to ensure that all technicians are at par with each other
• Engage clients in conversation to determine their automobile service needs and assign the right technician to each project
• Liaise with vendors and suppliers to ensure timely and accurate delivery of supplies and service equipment
• Oversee equipment maintenance activities to ensure that they are being performed in a time-efficient manner
• Provide oversight to technician activities and intervene in difficult to handle service work
• Oversee and manage inventory of service supplies and equipment, to ensure optimum levels

Selected Accomplishments and Contributions
• Increased the facility’s clientele by 55% within 12 months owing to execution of an extensive marketing plan
• Successfully troubleshot a technical problem with an automobile, which had the entire technician staff stumped

Time Autos, Joelton, TN | 2002 – 2009
Automotive Service Technician
• Conferred with clients to determine their automobile service requirements
• Performed intense inspections on automobiles to decipher need for service or / and repair
• Created cost estimates and ensured that clients’ go-ahead was received before planning service details
• Provided clients with information on deliver timelines and kept them updated about the progress
• Performed repair and maintenance on gas, hybrid and alternative fuel vehicles

Selected Accomplishments and Contributions
• Reduced equipment acquisition costs by 50% by bringing onboard a less expensive vendor
• Replaced the present service supplies inventory system with a new one, which was considered 75% more efficient

Joelton High School, Joelton, TN – 2000
High School Diploma

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