Information systems technician is a technical position and resumes focusing on technical expertise work best for such jobs.
In addition to conveying all your IT skills proficiently, make sure your Information systems technician resume fulfills the following purpose.
It must demonstrate that you:
- Have the right qualifications and education for the job
- Are a professional and viable candidate
- Can address the company’s ongoing Information system challenges effectively
- Possess the skills needed for the position
- Are a dependable person with ample knowledge and some experience in the IT support field
It is of utmost important to read the advertisement thoroughly to determine the potential employer’s expectations of the ideal candidate.
See also: Information Systems Technician Cover Letter
Information Systems Technician Resume Example
Chase Levi
5443 Maplewood Ave, Pittsfield, MA 32877
(009) 555-6666
[email protected]
INFORMATION SYSTEMS TECHNICIAN
SUMMARY
Highly analytical and meticulous professional offering 5+ years of hands-on experience in tier-1 and tier-2 IT support. Eager to provide exemplary support services with the ultimate goal of maintaining standards of excellent customer service. Demonstrated ability to install and configure a diverse range of hardware, software, and telephones.
HIGHLIGHTS
• Skilled in functional systems application administration
• Methodical problem solver, prompt in addressing customer complaints effectively
• Well versed in monitoring network traffic using IBM and Splunk
CORE COMPETENCIES
| ☑ Software Installation ☑ O & M Support ☑ Applications updating ☑ Frontpage 2000 ☑ Firewalls |
☑ Network Cabling ☑ Hardware troubleshooting ☑ Backup management ☑ Documentation ☑ FTP configuration |
☑ Helpdesk support ☑ Preventive maintenance ☑ Drivers’ installation ☑ Malware removal ☑ Cisco routers |
OPERATING SYSTEMS EXPERTISE
- Windows XP, NT, Vista, 7 and 8
- Macintosh
SELECTED ACHIEVEMENTS
✔ Performed remote installation, maintenance, and troubleshooting of all functional applications for 40+ in house PCs single-handedly
✔ Devised an automated report generation system following all maintenance updates
✔ Mapped technical information for 13 programs based in computers or peripheral equipment for future reference, reducing information processing time almost by half
PROFESSIONAL EXPERIENCE
Information Systems Technician
Resolvit, LLC | 2011 – Present
• Work with clients to diagnose and troubleshoot software and hardware related issues
• Facilitate the maintenance and upgrading of all functional applications in the company’s system
• Provide support and assistance for windows directory and Linux based environments
IT Technician
NTT Data, Pittsfield, MI | 2008 – 2011
• Maintained customer computer resources including servers, desktops, laptops, and web-based applications
• Proficiently operated the ticketing system to route information as required
• Tracked user and network activity in support of DoD and federal requirements
• Monitored internet security and firewall functions of the allotted systems
EDUCATION & CERTIFICATION
CONCORDIA UNIVERSITY, Pittsfield, MA, 2008
BS, Information Technology
Certifications: A+, CCNA, MCSE
ADDITIONAL CAPABILITIES
• DOD IAT Level II Certified
• Valid Driver’s License