Desktop Support Technician Cover Letter: 3 Samples

Updated: May 12, 2023
Desktop Support Technician Cover Letter

A desktop support technician cover letter plays a decisive role in your job hiring process. For this reason, you should try your best to create your cover letter in a compelling way.

As per Microsoft, the following is a standard job description for a desktop support technician. You may add some or all of these phrases in your cover letter.

  • Install, configure, and upgrade hardware and software.
  • Resolve hardware as well as software issues for customers.
  • Liaise between customers and the company.
  • Instruct users regarding hardware and software settings.
  • Give feedback on customer requirements.
  • Discuss with the product team how the software works.

How to Write a Winning Cover Letter for Desktop Support Technician Position?

  1. Research the prospective company and make a list of their needs.
  2. Extract the required qualifications and skills from the job description and include the same in your letter.
  3. Focus on a few skills and competencies that are most important to the employer.
  4. Begin your letter with a strong, compelling introductory paragraph.
  5. Highlight the ways how your experiences will help you perform well in the future.
  6. Close with a call for action by mentioning that you would like an interview.

Here are 2 sample cover letters to get help and ideas.

Desktop Support Technician Cover Letter Sample 1

Alex Richards
524 New Castle Street
Dallas, TX 65321
(000) 527-3632
[email protected]

May 12, 2023

Mr. David Clinton
Hiring Manager
ABC Company
214 Some Street
Dallas, TX 65996

Dear Mr. Clinton:

This letter and the attached resume are a strong expression of interest in the Desktop Support Technician position at ABC Company. As your job description perfectly complements my qualifications and experience, I am eager to contribute significantly and surpass your expectations.

As can be seen in the attached resume, I am a Microsoft Certified Desktop Support Technician with five years of extensive experience working in diverse IT environments. During my professional career, I handled numerous technical, maintenance, and computer support issues for corporate and branch locations. In particular, I configured and set up hardware, software, and peripherals, and diagnosed and troubleshot problems relating to the local area networks (LAN).

Furthermore, I worked with virus protection software and utility programs while following company policies and procedures. In short, all of my experiences and skills will help me to provide excellent IT support to your clients.

As an enthusiastic desktop support technician, I would welcome a chance to meet with you in order to discuss how my education, experience, and skills would be beneficial to ABC Company. I can be reached at (000) 527-3632 to arrange an interview time. Moreover, I will contact you by phone next week to follow up.

Thank you for your time and consideration, and I look forward to hearing from you soon.


(Sign Here)
Alex Richards

Enc. Resume

Cover Letter for Desktop Support Technician Sample 2

Michael Guilford
64 Wiseguy Lane, Ohio, TX 54622
(000) 542-3421
michael @ email . com

May 12, 2023

Ms. Dorothy Payne
HR Manager
International Institute of Business
866 Techno Sq
Ohio, TX 54622

Dear Ms. Dorothy:

As a multi-talented IT professional with experience in installing and troubleshooting common computer and network issues, I am applying for a Desktop Support Technician at the International Institute of Business.

My expertise includes but is not limited to troubleshooting windows vista and XP, 7 and 8, Linux, and Macintosh. Moreover, I am proficient in network management and setting up peripheral devices. Possessing extraordinary knowledge of IPs and external servers, I am capable of setting up and developing LANs and WANs to facilitate inter and intra-staff communication at all levels.

If you could use the services of a desktop support expert who is skilled in fixing network issues, setting up new hardware, repairing damaged ports, installing and debugging software, and handling anti-malware, then we should meet. Please call me now to set up an interview date and time.

Thank you for your time and consideration.


Michael Guilford
(005) 854-6535

Desktop Support Cover Letter Sample 3

John Anderson
20 7th St. SE
Tunkhannock, PA 69854
(000) 876-5434
[email protected]

May 12, 2023

Mr. Arnold Jackson, Hiring Manager
Southwestern Energy Company
541 Hudson Drive
Tunkhannock, PA 65874

Dear Mr. Jackson:

I am writing to express my interest in the Desktop Support position at Southwestern Energy Company, which I heard about from your career website. With my CCNA, MCITP, and A+ certifications and extensive experience in desktop support, I am confident I can make a positive contribution to your IT department.

My past work experience, in both private and public sector organizations, has given me the knowledge required to succeed in this Desktop Support position. According to the requirements stated in your job description, I have demonstrated knowledge of enterprise-wide solutions, including client computing, servers, VoIP telephony, WAN/LAN, and business applications.

Specifically, I am highly skilled in:

  • Providing friendly, well-mannered, and high-quality support for desktop hardware, software, network, installation, application, and printer issues to users.
  • Evaluating problems, offering solutions, and providing support to both local and remote clients.
  • Maintaining the ticket tracking software and recording all call resolutions
  • Providing network, LAN, WAN, and infrastructure assistance when needed.
  • Giving training to end users and clients when required.

Furthermore, I have a demonstrated ability to communicate effectively both verbally and in writing, regularly diagnose system and desktop problems and recommend solutions, and accept personal liability and ownership for areas of duties. The attached resume contains additional details about my qualifications and skills suitable for the Desktop Support position.

I look forward to further discussing this position with you and how I can add my skills and experiences to contribute to your bottom line. I will call you next week to arrange a time for an interview. In the interim, please feel free to call me at (000) 876-5434.

Thank you for your time and consideration.


John Anderson


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