3 Desktop Support Technician Cover Letter Samples

Updated on: July 21, 2023
Desktop Support Technician Cover Letter

A desktop support technician cover letter plays a decisive role in your job hiring process. For this reason, you should try your best to create your cover letter in a compelling way.

As per Microsoft, the following is a standard job description for a desktop support technician. You may add some or all of these phrases in your cover letter.

  • Install, configure, and upgrade hardware and software.
  • Resolve hardware as well as software issues for customers.
  • Liaise between customers and the company.
  • Instruct users regarding hardware and software settings.
  • Give feedback on customer requirements.
  • Discuss with the product team how the software works.

How to Write a Winning Cover Letter for Desktop Support Technician Position?

  1. Research the prospective company and make a list of their needs.
  2. Extract the required qualifications and skills from the job description and include the same in your letter.
  3. Focus on a few skills and competencies that are most important to the employer.
  4. Begin your letter with a strong, compelling introductory paragraph.
  5. Highlight the ways how your experiences will help you perform well in the future.
  6. Close with a call for action by mentioning that you would like an interview.

Here are sample cover letters for a desktop support technician position to get help and ideas.

Desktop Support Technician Cover Letter Sample 1

Michael Guilford
64 Wiseguy Lane, Ohio, TX 54622
(000) 542-3421
michael @ email . com

July 21, 2023

Ms. Dorothy Payne
HR Manager
International Institute of Business
866 Techno Sq
Ohio, TX 54622

Dear Ms. Dorothy:

I am writing to apply for the position of Desktop Support Technician at your company. With my strong technical skills and passion for providing excellent customer support, I believe I would be a valuable asset to your team.

I have a solid background in desktop support, with over 3 years of experience working in similar roles. I am skilled in troubleshooting hardware and software issues, performing system upgrades and installations, and providing technical assistance to end users. Additionally, I have a proven track record of effectively communicating complex technical concepts to non-technical users, ensuring they feel confident and supported.

In my previous role as a Desktop Support Technician at XYZ Company, I successfully resolved a wide range of technical issues, including network connectivity problems, software conflicts, and hardware malfunctions. I consistently received positive feedback from users for my prompt and efficient problem-solving skills. I am also well-versed in managing and prioritizing multiple IT support requests, ensuring that each user’s issue is addressed in a timely manner.

Furthermore, I have obtained industry-recognized certifications, including CompTIA A+ and Microsoft Certified Professional (MCP), which equipped me with a solid foundation in IT infrastructure and support. I stay up-to-date with the latest technological advancements and am always eager to expand my knowledge and skills in the field.

I am confident that my technical expertise, strong customer service skills, and dedication to providing exceptional support make me an ideal candidate for the Desktop Support Technician position at your company. I would welcome the opportunity to contribute to your team and help ensure the seamless operation of your IT systems.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your team’s needs.


Michael Guilford
(005) 854-6535

Desktop Support Technician Cover Letter Sample 2

Alex Richards
524 New Castle Street
Dallas, TX 65321
(000) 527-3632

July 21, 2023

Mr. David Clinton
Hiring Manager
ABC Company
214 Some Street
Dallas, TX 65996

Dear Mr. Clinton:

This letter and the attached resume are a strong expression of interest in the Desktop Support Technician position at ABC Company. As your job description perfectly complements my qualifications and experience, I am eager to contribute significantly and surpass your expectations.

As can be seen in the attached resume, I am a Microsoft Certified Desktop Support Technician with five years of extensive experience working in diverse IT environments. During my professional career, I handled numerous technical, maintenance, and computer support issues for corporate and branch locations. In particular, I configured and set up hardware, software, and peripherals, and diagnosed and troubleshot problems relating to the local area networks (LAN).

Furthermore, I worked with virus protection software and utility programs while following company policies and procedures. In short, all of my experiences and skills will help me to provide excellent IT support to your clients.

As an enthusiastic desktop support technician, I would welcome a chance to meet with you in order to discuss how my education, experience, and skills would be beneficial to ABC Company. I can be reached at (000) 527-3632 to arrange an interview time. Moreover, I will contact you by phone next week to follow up.

Thank you for your time and consideration, and I look forward to hearing from you soon.


(Sign Here)
Alex Richards

Enc. Resume

Desktop Support Cover Letter Sample 3

John Anderson
20 7th St. SE
Tunkhannock, PA 69854
(000) 876-5434
[email protected]

July 21, 2023

Mr. Arnold Jackson, Hiring Manager
Southwestern Energy Company
541 Hudson Drive
Tunkhannock, PA 65874

Dear Mr. Jackson:

I am writing to express my interest in the Desktop Support position at Southwestern Energy Company, which I heard about from your career website. With my CCNA, MCITP, and A+ certifications and extensive experience in desktop support, I am confident I can make a positive contribution to your IT department.

My past work experience, in both private and public sector organizations, has given me the knowledge required to succeed in this Desktop Support position. According to the requirements stated in your job description, I have demonstrated knowledge of enterprise-wide solutions, including client computing, servers, VoIP telephony, WAN/LAN, and business applications.

Specifically, I am highly skilled in:

  • Providing friendly, well-mannered, and high-quality support for desktop hardware, software, network, installation, application, and printer issues to users.
  • Evaluating problems, offering solutions, and providing support to both local and remote clients.
  • Maintaining the ticket tracking software and recording all call resolutions
  • Providing network, LAN, WAN, and infrastructure assistance when needed.
  • Giving training to end users and clients when required.

Furthermore, I have a demonstrated ability to communicate effectively both verbally and in writing, regularly diagnose system and desktop problems and recommend solutions, and accept personal liability and ownership for areas of duties. The attached resume contains additional details about my qualifications and skills suitable for the Desktop Support position.

I look forward to further discussing this position with you and how I can add my skills and experiences to contribute to your bottom line. I will call you next week to arrange a time for an interview. In the interim, please feel free to call me at (000) 876-5434.

Thank you for your time and consideration.


John Anderson


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