2 Front Desk Coordinator Resume Samples

Updated: February 17, 2022

Front desk coordinators are usually the first contact for customers and visitors.

They greet clients, schedule appointments, and perform a multitude of clerical duties as instructed. They serve as receptionists and take telephone calls and also take payments and provide information as requested.

Front desk coordinators are also responsible for maintaining and updating records which is why they have to possess some knowledge of using technology.

How often have we tried to write a perfect resume for a Front Desk Coordinator and failed? Countless!

Resumes are quite daunting to write especially for a position that requires much from a candidate. For instance, a coordinator will need to provide a lot of information regarding his ability to organize information and execute the core demands of this position.

If you possess all the qualities discussed here, you may be interested in the resume sample below.

Front Desk Coordinator Resume Sample 1

Erin Riley
566 Pomona Avenue, Yonkers, NY 63890
(000) 412-4174
erin.riley2 @ email . com


Front Desk Coordinator

HIGHLIGHTS
• Two years’ dedicated experience working on Front Desk and reception
• Excellent skills in coordinating front office functions efficiently
• Proven record of providing exceptional customer services to walk-in clients and over the phone
• Hands-on experience in maintaining accountability of schedules and maintaining the inventory of supplies

PROFESSIONAL EXPERIENCE

Sonobello, Yonkers, NY
2015-present
Front Desk Coordinator
• Act as the first contact for visitors and customers
• Arrange appointments and referrals
• Type correspondence and sort mail
• Respond to general customer queries
• Handle records and manage filing activities
• Order and maintain office supplies and manage inventory
• Process and correspondence and notifications
• Assist with administrative support to various departments
Key Accomplishments
• Maximized the office’s productivity by employing by ensuring the efficient use of technology
• Standardized customer feedback process by designing an effective feedback system

ABC Company, Yonkers, NY
2009 – 2015
Receptionist
• Greeted customers and visitors
• Proactively provided information on services and products
• Effectively managed office supplies effectively
• Managed filing systems and recordkeeping activities
• Ensured the work areas are clean and organized
Key Accomplishments
• Reactivated seven accounts using excellence in solicitation methods
• Reorganized the inventory system by introducing and implementing databases and a central “pulling out” system

EDUCATION

Yonkers City College, Yonkers, NY
Associate Degree in Customer Service – 2008

Front Desk Coordinator Resume Sample 2

Jennifer Lloyd
78 Cross Road
Knoxville, AR 52800
(000) 123-3423
[Email]


Front Desk Coordinator

SUMMARY
Reliable and hardworking professional with 17 years’ progressively responsible experience in performing tier-one duties. Possess practical approach and perseverance to ensure excellence in customer services. Excellent communication skills along with a proven ability to manage project completion in a time-efficient manner.

PROFESSIONAL SKILLS
• Focused on providing on-time and accurate departmental support.
• Effective communication skills centered on delivering entry-point services.
• Well organized and highly motivated on career advancement.
• Knowledge of implementing customer loyalty programs.

KEY ACHIEVEMENTS
• Managed a customer service project spanning 2 years in 2 countries.
• Reined in a roller coaster project aimed at developing core customer services policies.
• Identified core weaknesses of the front desk and employed corrective measures.
• Trained seven employees as front desk officers.

PROFESSIONAL EXPERIENCE

Front Desk Coordinator
Robert Half Inc, Knoxville, AR 
Mar 2019 – Present
• Greet customers in a hospitable manner.
• Direct customers and visitors to their required department or person.
• Schedule meetings and appointments.
• Answer and route incoming calls.
• Confirm appointments by making telephone calls and sending emails.
• Respond to customers’ inquiries and resolve problems.
• Type various types of correspondence and assist customers in filling out forms.
• Handle sensitive information through appropriate filing and record keeping.
• Assist with ordering and maintaining office supplies.

Front Desk Officer
ABC Company, Austin, TX
Jan 2011 – Mar 2019
• Greeted customers and visitors as they arrive.
• Provided customers with information on services and products.
• Directed and escorted customers to the right personnel.
• Handled telephone calls and relayed messages.
• Maintained control of front office supplies inventory.

EDUCATION
High School Diploma
Austin High School, Austin, TX – 2005