Front desk coordinators are usually the first contact for customers and visitors. They greet clients, schedule appointments and perform a multitude of clerical duties as instructed. They serve as receptionists and take telephone calls and also take payments and provide information as requested. They also assist with form filling activities and sort incoming mail. Front desk coordinators are also responsible for maintaining and updating records which is why they have to possess some knowledge of using technology.

How often have we tried to write a perfect resume for a Front Desk Coordinator and failed? Countless! Resumes are quite daunting to write especially for a position that requires much from a candidate. For instance, a coordinator will need to provide a lot of information regarding his ability to organize information and execute the core demands of this position.

If you possess all the qualities discussed here, you may be interested in the resume sample below.


Front Desk Coordinator Resume Sample


Erin Riley

566 Pomona Avenue, Yonkers, NY 63890
Cell: (999) 999-9999, Email:


• Two years’ dedicated experience working on Front Desk and reception
• Excellent skills in coordinating front office functions efficiently
• Proven record of providing exceptional customer services to walk-in clients and over the phone
• Hands on experience in maintaining accountability of schedules and maintaining inventory of supplies


Sonobello, Yonkers, NY                                             Jan 2011 – Present

Front Desk Coordinator
• Act as a first contact for visitors and customers
• Arrange appointments and referrals
• Type correspondence and sort mail
• Respond to general customer queries
• Handle records and manage filing activities
• Order and maintain office supplies and manage inventory
• Process and correspondence and notifications
• Assist with administrative support to various departments

Key Accomplishments
• Maximized the office’s productivity by employing by ensuring efficient use of technology
• Standardized customer feedback process by designing an effective feedback system

Sonobelle,Yonkers, NY                                                 Jan 2009 – Dec 2009

• Greeted customer and visitors
• Proactively provided information on services and products
• Effectively managed office supplies effectively
• Managed filing systems and recordkeeping activities
• Ensured the work areas is clean and tidy

Key Accomplishments
• Reactivated 7 accounts using excellence in solicitation methods
• Reorganized the inventory system by introducing and implementing databases and a central “pulling out” system


Yonkers City College, Yonkers, NY
Associate Degree in Customer Service – 2008