In today’s fast-paced healthcare environment, the role of a Dental Office Assistant is crucial in ensuring smooth operations and exceptional patient experiences.
This resume sample provides a comprehensive overview of the skills, education, and experience required to excel in this position.
With a focus on efficient administrative tasks and superior customer service, aspiring Dental Office Assistants can use this guide as a foundational template to craft their own effective resumes.
Dental Office Assistant Resume Example
Jane Doe
123 Maple Street
Anytown, CA 90210
(123) 456-7890
[email protected]
Summary
Experienced and detail-oriented Dental Office Assistant with over 5 years in front-office operations and patient care. Proven ability to manage administrative tasks efficiently while providing exceptional customer service. Skilled in appointment scheduling, patient management, and insurance processing, seeking to contribute to the success of Bright Smiles Dental Clinic.
Education
Associate Degree in Dental Assisting
Anytown Community College, Anytown, CA
Graduated: May 2018
Skills
- Proficient in dental software (e.g., Dentrix, Eaglesoft)
- Excellent customer service and communication skills
- Knowledge of dental procedures and terminology
- Appointment scheduling and patient management
- Insurance verification and billing assistance
- Inventory management and supplies ordering
- Strong attention to detail and organizational skills
Professional Experience
Dental Office Assistant
Bright Smiles Dental Clinic, Anytown, CA
June 2018 – Present
- Greet and assist an average of 30 patients daily, ensuring a welcoming and friendly environment.
- Schedule over 200 appointments per month and maintain the dentist’s calendar effectively.
- Manage patient records for approximately 1,000 active patients, ensuring accuracy and confidentiality.
- Process insurance claims with a 95% success rate and handle billing inquiries to enhance patient satisfaction.
- Coordinate with dental staff to ensure smooth daily operations, improving patient flow by 20%.
Dental Receptionist
Healthy Teeth Dental Care, Anytown, CA
January 2017 – May 2018
- Managed front desk operations, answering an average of 50 phone calls per day and responding to emails promptly.
- Developed and maintained positive relationships with patients and staff, contributing to a 15% increase in patient retention.
- Assisted with patient check-in and check-out procedures, reducing wait times by 10%.
- Performed general office duties, including filing, faxing, and data entry, maintaining an organized system for approximately 800 files.
Certifications
- CPR and First Aid Certified
- Certified Dental Assistant (CDA) – Dental Assisting National Board, 2018
References
Available upon request.