Customer service agent covers a variety of positions, all of which are very important to any airline or a company that deals with the public. They make a business look highly regarded and take care of customers by ensuring their contentment.
When you write a cover letter for customer service agent position, you should focus on its content. Repeating the information that you have already provided in a resume is not going to take you further in your job hunting endeavors. In fact, it will stall them right there as the hiring manager won’t be too impressed with your efforts. Instead of repeating information, build up on it so that the prospective employer can gauge your abilities effectively, and bring you onboard as soon as he can.
Here is a sample cover letter for a customer service agent resume. This sample will help job seekers to make a perfect job application set.
21 Example Street, Torrance, CA 32511
(000) 985-4576 | [Email Address]
June 10, 2017
Mr. John Peter
AIT Worldwide Logistics
51 New Street
Torrance, CA 32564
Re: Customer Service Agent (Job ID 32454)
Dear Mr. Peter:
I am a performance-focused customer service professional with seven years’ experience working for renowned companies of California. If you need exceptional performance and revenue improvements on a large scale, perhaps we should talk.
Through my education and professional experiences, I have gained strong skills in providing excellent service to visitors and customers. I enjoy resolving complains of customers through my good problem-solving and interpersonal skills. I effectively greeted clients, resolved inquiries and complaints in a professional manner and provided prompt responses to phone or e-mail communication and written messages which reduced complaints ratio by 30%.
In addition, I am proficient in Microsoft Office Applications specifically Word, Excel, Outlook, database and web-based applications. The enclosed resume details my qualifications and skills which perfectly align your needs.
I would welcome an opportunity to discuss this Customer Service Agent position with you in person. I will contact after five working days to follow-up and possibly arrange a mutually convenient interview date and time. In the interim, I can be reached on my cell phone at (000) 985-4576.