Companies run on the efforts of customer service personnel especially those of customer service specialists.
Customer Service Specialists are required to keep in constant touch with customers in order to determine their sales and after sales needs.
They are expected to provide customers with a positive customer experience and are often the first point of contact which is why their work needs to be absolutely flawless.
Customer services may come as inherent understanding or as training – whatever the source, it is very important and customer service specialists are at the top of providing this.
The following is a cover letter sample that can be used to apply for this position. Take a look.
Customer Service Specialist Cover Letter Example
9668 Williamee Road
Bronx, NY 63832
July 9, 2017
Mr. Kirby Silas
Manager Human Resources
Dick’s Sporting Goods
3 Johnson Avenue
Bronx, NY 34100
Dear Mr. Silas:
I am proud of the fact that I have chosen customer services as a career as I understand the importance of this for a company’s recurring business. Keeping this goal in mind, I would like to apply for the position of a Customer Service Specialist at Dick’s Sporting Goods. With a background in sales and extensive customer service exposure, I am well seasoned for this position.
As the accompanying resume clearly indicates, I have the ability to provide much more than ordinary solutions to customers. My aim is to provide them with an excellent interactive experience in a manner not less than exceptional. I am also well conversant with merchandize related activities which include planograms and price change activities as directed by the sales department.
As a leader in my last professional role, I managed customer service staff to deliver exceptional services and ensure happy customers on a regular basis. I ensured that customers receive great service by adhering to and enforcing customer service protocols.
Holding an articulate and precise personality, I am confident that I am the right person for this position. With such impressive customer service acumen and a talent that is totally out-of-the-box, I would like to meet you in order to discuss this in detail. To follow-up, I will call your office after one week.
Thank you for your time and consideration, and I hope we can talk soon.