Having an excellent resume is crucial to securing an interview for a banking customer service representative job. Irrespective of the industry you are applying at, the job market in general is very competitive and resume-writing trends are evolving at a high pace. Here are some quick tips for candidates seeking guidelines in this regard.

• Prefer explanatory and simple language over jargons, you never know if the person reading your banking customer service rep resume is familiar with your version of terminology or not
• Reflect yourself as a viable candidate by addressing the employer’s specific job related needs
• Showcase your potential in form of quantified accomplishments
• Top your resume with your professional highlights featuring strong, industry specific adjectives and summing up your candidacy in a comprehensive yet concise manner


Resume for Banking Customer Service Representative


Candace Cameron

54 S Solon Road, Solon, ME 88882
(999) 119-9999, Email



• 2+ years’ experience in customer service arena
• Competent at acting as a liaison between customers and relationship managers
• In depth knowledge of processing loan documentation and disbursing proceeds
• Hands on experience in reviewing reports for variances
• Highly skilled in performing follow up and backup work duties

• Achieved targets for the year 2009 by soliciting business from 22 dormant accounts
• Managed hiring and training of new customer service representatives for three branches of the bank

August 2013 – Present
The Bank of USA, Solon, ME
Customer Service Representative
• Provide first point of contact for customers
• Handle transactions
• Answer client questions and resolve issues
• Manage AFTs
• Cross sell bank products
• Process necessary paperwork
• Verify information ATM and debit card applications
• Balance customer checkbooks

Maine City University, Solon, ME – 2005
Bachelor’s Degree in Business Administration

• Excellent client services and communication skills
• Ability to manage more than one task simultaneously
• Good knowledge of bank policies and products
• Able to work as a team member and with minimum supervision
• Established ability to use tact and diplomacy when needed