An Administrative Customer Service Rep is responsible for maintaining direct contact with customers to process purchase orders and to promote communication.
This is a tier-one job that requires a candidate to possess excellent customer services skill, telephone etiquette, and above-par communication skills.
Let us see how an Administrative Customer Service Rep will write a cover letter for her resume.
Administrative Customer Service Rep Cover Letter Sample
August 2, 2021
Mr. David Jones
Administrator
Dat Communications
6 Golden Eagle Ct
Bethesda, MD 55534
Dear Mr. Jones:
This letter and enclosed resume is a formal job application for the position of Administrative Customer Service Representative at Dat Communications, as advertised on your website. Utilizing my customer services skills and exceptional organizational acumen. I am confident that I can contribute effectively to your organization.
Working in the customer care industry for 3+ years has instilled in me the capability to handle different types of customers reflectively. I possess a thorough understanding of order processing techniques and strive hard to assist customers on the phone and via email. My ability to communicate with customers positively and provide accurate information at all times is an asset that I have relied on in my present place of work. Moreover, I have the capability of fostering positive relationships by diffusing frustration, negotiating, and generating ideas to bring about a win-win situation.
My enclosed resume contains further information on my skills and expertise as an Administrative Customer Service Rep. I would like to meet with you to discuss this position in detail for which I will call your office after one week. Until then, I am available at (000) 008-8978 to answer any questions.
Thank you for your consideration.
Best regards,
Cory Delta
Enc. Resume